Wednesday, June 30, 2021

Nonprofit iRespond creates biometric ID technology with Azure

Learn how iRespond is leveraging Microsoft Azure to help solve the identity problem of at-risk populations using a unique digital biometric identity solution.

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Kroger's smart shelves ditch the paper, drop the lights, and delight the shoppers

Successful digital transformation initiatives are all about efficiency, customization, and complementing human ingenuity. They also strive to create more sustainable businesses, and their impact usually has disruptive, long-lasting effects that cascade across multiple industries, especially those in which processes were hard to update because of technological limitations. In the supermarket industry, for example, paper price tags, coupons, and pamphlets with weekly offers were the norm for decades. Because of this, the shopping experience was pretty much the same—until now. In this article, you'll gain insights into Kroger's Enhanced Display for Grocery Environment (EDGE) and how it leverages Microsoft Azure and IoT sensors to create a unique, personalized shopping experience for consumers—all while saving more than 1.7 billion kilowatt hours since its implementation.

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Wild & Wolf replaces legacy systems with Microsoft Dynamics 365 Business Central

Find out how one global company removed outdated, legacy systems and truly transformed the way they ran their business with Microsoft Dynamics 365 Business Central. Quickly outgrowing their disjointed systems, Wild & Wolf desperately needed a single platform to use across all their businesses.

Our approach to responsible AI 

This video highlights six important principles Microsoft considers  before their AI products go into production: fairness, reliability and safety, inclusiveness, privacy and security, accountability, and transparency.

Forget the ROI: With artificial intelligence, decision-making will never be the same

The benefits of AI are undeniable, yet the technology itself is still not widely seen as a surefire investment by a large percentage of today's decision makers. As a matter of fact, a recent study revealed that only 40 percent out of 1,500 executives have stated that they're currently executing one AI initiative, or are in the process of doing so. There are multiple reasons for this— among them, a shortage of AI professionals, plus challenges when calculating profitability —but the real silver lining is that the fight for greater inclusion of AI-driven projects starts by bringing solid arguments to the boardroom. In this article, you'll read about four evidence-based and time-proven cases you can use to push forward the execution of your artificial intelligence initiatives.

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Tuesday, June 29, 2021

Predictive Analytics

This infographic is an overview of how Azure Machine Learning is the best way to transform your business with the power of AI. This tool highlights the growing market opportunity and how Microsoft itself has leveraged AI into ongoing momentum for its own business.

View: Predictive Analytics

Fraud Losses in 2019 Topped $1.9B, FTC Reports

Last year alone there were more than 650,000 reports of identity theft, with most consumers reporting credit card fraud and loan fraud.

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Rolls-Royce and Microsoft collaborate to create new digital capabilities

With over 13,000 engines in operation around the world, Rolls-Royce provides services that maintain them all at peak performance. Each engine has sensors that produce terabytes of data over long flights so making sense of that data is critical. This video highlights how Rolls-Royce utilizes Microsoft's Azure platform and Azure IoT solution accelerators to transform how they view data to improve customer relationships.

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Predictive Analytics

This infographic is an overview of how Azure Machine Learning is the best way to transform your organization with the power of AI. This tool highlights the growing market opportunity and how Microsoft itself has leveraged AI into ongoing momentum for its own business. 

View: Predictive Analytics

Take advantage of three emerging technologies driving change in retail

Now, more than ever, consumers expect convenience when it comes to buying products and obtaining services. For retail businesses, this means accurately predicting what customers want before they even set foot in the store, and delivering it in a way that requires the least amount of effort on their part. Thankfully, digital has empowered retail stores with innovative tools that can deliver relevant offers while creating memorable experiences that generate great customer reviews. In this infographic, you'll learn about three emerging technologies available within Microsoft Dynamics 365 that are driving the evolution of retail experiences.

View: Take advantage of three emerging technologies driving change in retail

Monday, June 28, 2021

City of Houston: Enabling a mobile workforce

Population growth is an inevitable aspect of modern cities, and with it comes the need for better infrastructure, more accessible services, and innovative communications channels that provide two-way communication between the government and its citizens. A bigger population also requires more public employees that serve as the eyes and ears of government institutions, and help ensure that critical services are provided to their city's most vulnerable populations. In this video, you'll watch how the City of Houston, Texas is using digital transformation to actively prepare for an increase of three million people during the next twelve to fifteen years. You'll also learn how the city is using Microsoft technology to provide its 22,000 employees with mobile solutions they can use to communicate effectively in both the field and the office.

Begin your artificial intelligence journey with Microsoft

Today, artificial intelligence is becoming essential to the daily operations of the world's leading enterprises. This integration has allowed subsequent breakthroughs in AI to trickle down into other industries and smaller-sized businesses, allowing them to reap the benefits of technological advancement and automation. Thanks to this snowball effect, artificial intelligence is no longer the work of science fiction, but a relevant and necessary tool that can help you achieve previously unattainable business opportunities and increase efficiency like never before. In this infographic, you'll learn more about the history of Microsoft's AI breakthroughs to gain a better perspective on how your current initiatives can be complemented or enhanced by Azure AI.

View: Begin your artificial intelligence journey with Microsoft

The power of AI comes with a powerful responsibility

This blog article from Microsoft discusses how AI has the potential to transform the future of work, and it is critical that businesses foster a culture that includes everyone as they incorporate AI strategies. The biggest potential that AI holds is its ability to help us work together to tackle our toughest problems and it requires the shared responsibility to think about not just what AI can do, but what it should do.

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62% Of Businesses Say Self-Service BI Is Essential In 2020

This thought-provoking article from Forbes reports findings based on insights from the Dresner Advisory Services' 2020 Self-Service Business Intelligence Market Study examining market trends in BI. It highlights that self-services are an essential consideration for businesses wishing to leverage information resources and expertise to drive better decisions.

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Wednesday, June 23, 2021

Create a smarter farm powered by sustainable energy and artificial intelligence. Learn more about Microsoft Azure AI.

When it comes to digital transformation, becoming more efficient has always been a top priority, especially with regard to natural resources. Here, smart farming has allowed the industry to evolve in an exponentially more sustainable way while also delivering innovative solutions to issues such as population growth, climate change, and livestock nurturing. Subscribe now to get the latest news on how you can start creating a smarter farm, fueled by sustainable energy sources and powered by the intelligence of Microsoft Azure AI.

View: Create a smarter farm powered by sustainable energy and artificial intelligence. Learn more about Microsoft Azure AI.

Drive innovation with insights: engage customers, empower employees, and transform business solutions

Drive innovation with insights to engage customers, empower employees, and transform business solutions.

View: Drive innovation with insights: engage customers, empower employees, and transform business solutions

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Microsoft can help you get started to fight against fraud. Don't miss another post and subscribe now!

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Four ways to maximize your business intelligence investments

If your organization is like many others, you are making efforts to maximize the investments you have made in your data program. Explore how nonprofits like yours solved their data challenges and created new opportunities. In this e-book, you will learn how to:  Drive innovation with data migration.  Unify your data onto a single platform.  Bring data insights to everyone.  Connect data analysis and profitability.  When you are ready to take the next step in your transformation, Analytics in Azure offers breakthrough performance, security, and speed.

View: Four ways to maximize your business intelligence investments

Use digital transformation to deliver outstanding retail experiences. Learn more about Microsoft Strategic Retail Solutions.

It's no secret that modern consumers are unforgiving. But then again, never before have businesses been armed with so many options for creating exceptional experiences, and becoming more efficient organizations. Digital transformation has become the great equalizer between large and small to medium-sized retailers, and thanks to tools like Microsoft Dynamics 365, turning revenue-increasing initiatives into reality is easier than ever. Subscribe now to learn more about the digitalization of retail and how you can get started re-envisioning your business with Microsoft.

View: Use digital transformation to deliver outstanding retail experiences. Learn more about Microsoft Strategic Retail Solutions.

Tuesday, June 22, 2021

Allstate transforms the customer experience with Azure AI

This video explains how Allstate is transforming customer support with AI. With Azure Cognitive Services, Allstate is capturing insights from customer calls to enable a seamless customer experience.

Three important information security predictions for 2020

As digital transformation evolves with each passing year, so too does the information security landscape. For organizations that leverage cloud technology, this means staying updated on new ways to prevent and counter cybersecurity threats while relying on trustworthy sources of information for insights into future potential security developments and circumstances. In this article, you'll learn about three critical cybersecurity predictions for 2020, the impact each may have on the digital business landscape, and how your business can act to avoid being affected.

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How the Atlantic is preserving published history with Azure AI

The Atlantic is using Azure AI to preserve 160 years of published history. Specifically, the Atlantic is using Azure Cognitive Search to transition from hard copy to a digital system where its archives can be perused by the public. Writers can use these services as a resource to build connections between stories and enrich their content.

Maximize Your Power BI, Tableau, and Qlik Investments

It can be challenging for organizations to make data-driven decisions quickly. For many, there is no alignment between the enterprise data warehouse and the big data systems, so it is hard for business analysts to query data to obtain insights flexibly and quickly. Fortunately, Microsoft's Azure Synapse Analytics enables limitless analytics and offers a unified experience for aligning data for easy visualization in enterprise business intelligence tools such as Tableau, Qlik, and Power BI. 

View: Maximize Your Power BI, Tableau, and Qlik Investments

Kroger​: Digital shelves entice customers

Some would argue that grocery shopping, price tags, and offers go hand in hand. However, traditional paper coupons and price tags are extremely inefficient. First and foremost, they're the opposite of environmentally friendly and most of them end up as unrecycled waste. Then there's the issue of production costs, which not only include the production of thousands of assets, but also the logistics of their storage and distribution. Lastly, there's the manual effort involved in changing, including, or updating hundreds of price tags across retail stores. Thankfully, digital transformation has allowed for creative and effective ways for grocery stores to leave paper behind forever. In this video, you'll learn how retail industry giant Kroger is leading the way to more efficient, impactful, and eco-friendly supermarket experiences.

Monday, June 21, 2021

6 risks and opportunities of the intelligent, connected cloud

No technology is a hundred percent failproof, and as businesses get more and more digitalized, they're also unwillingly increasing the risk of someone stealing their data or compromising their credibility. Therefore, before taking their business to the cloud, organizations must carefully choose the platforms that ensure the safety and compliance of their data while enabling them to seize the opportunities available to them. In this infographic, you'll catch a glimpse of both sides of cloud technology: on one hand, the immense opportunities it provides in terms of innovation and mobility; and on the other, the risks that businesses must be aware of to safeguard the continuity of their operations in the digital world.

View: 6 risks and opportunities of the intelligent, connected cloud

SunCulture: Helping to weather the dry seasons

Sometimes, having access to the right data at the right time can enable life-saving decisions. If you don't believe so, just ask Monica, a Kenyan farmer who has to leverage water from a well in her back yard to irrigate her crops as well as provide her family with drinkable water. Due to climate change, rainy seasons have become more and more scarce, forcing her to carefully manage her water output depending on the weather patterns in her region. Watch this video to learn how solar-powered digital transformation and Microsoft Azure are empowering farmers like Monica with easily accessible, accurate data that allows them to effectively predict rainfall, control their irrigation systems, and increase yields.

Protect your e-commerce business with Fraud Protection

Microsoft Dynamics 365 Fraud Protection is a cloud-based solution designed to help e-commerce merchants decrease costs associated with fraud, increase acceptance rates, and improve the customer shopping experience. With Microsoft Dynamics 365 Fraud Protection, you can combat payment and account-creation fraud with adaptive AI technology. Additionally, you can connect to a network of other knowledgeable merchants to gather quality insights while improving customer service with the built-in escalation support tool. Discover how you can take an innovative approach to boost your e-commerce revenue with Microsoft Dynamics 365 Fraud Protection in this video.

Personalized Experiences

In today's content and product saturated marketplace, personalization is the key to standing apart from the competition. This infographic highlights the benefits of implementing an organization wide personalization strategy at scale.

View: Personalized Experiences

Thursday, June 17, 2021

Intelligent, Trusted, Flexible

This infographic offers an in-depth look at how Microsoft business analytics and AI is intelligent, trusted, and flexible. This service produces faster, more accurate insights and predictions. It also offers the most secure, compliant, and scalable system. Finally, it works with what you have.

View: Intelligent, Trusted, Flexible

Wednesday, June 16, 2021

Subscribe Now

Make better data driven decisions and unlock personalized customer experiences. Learn more about how you can create a data culture with Microsoft by subscribing!

View: Subscribe Now

The scientist, the engineer, and the warehouse

Too few organizations have given thought to supporting data science as both technical and business practice. This e-book helps define deliberate steps towards a new strategic environment utilizing data scientists and data engineers. We will explore how we can serve these new roles, and how the modern cloud data warehouse plays critically in this space.

View: The scientist, the engineer, and the warehouse

Drive security and compliance across the entirety of your business. Learn more about Microsoft 365.

Regardless of the nature of your organization, keeping your data secure and ensuring compliance are two of the most demanding priorities. After all, what good is creativity, efficiency, and talent if they can get easily stolen, copied, or shut down because of outdated technology? The good news is that even though these requirements are as crucial as they've ever been, never before have businesses been vested with so many alternatives to customize the way they do business. In fact, the cloud has allowed organizations to shift their manpower from security and compliance to increasing productivity and innovation. Subscribe now to learn about digital transformation success stories and how you can ensure your business remains secure and compliant with Microsoft.

View: Drive security and compliance across the entirety of your business. Learn more about Microsoft 365.

When it comes to artificial intelligence, throw away that tired old tech rulebook

Emerging technologies always demand new approaches to risks and opportunities. They often force us to rethink and modify our existing methodologies in favor of more integrated and interconnected processes. In this regard, artificial intelligence is definitely no exception. However, there's still a lot of mysticism around what implications AI might have for today's businesses and what measures organizations must take to ensure the successful execution of their AI initiatives. In this article, you'll learn about four ways in which ways AI is poised to turn the enterprise landscape on its head and how your business can better prepare for its ventures into artificial intelligence.

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Mazik Global innovates while navigating healthcare compliance best practices

Learn how Mazik Global used Dynamics 365 and PowerApps to develop applications for COVID-19 in this video. MazikCare is a healthcare cloud platform based on Microsoft Dynamics and Power Platform that provides a flexible, modular approach to healthcare business management. Mazik Global continuously innovates with solutions such as this by utilizing Microsoft platforms.

Tuesday, June 15, 2021

HP uses AI to transform its customer support experience

HP Inc. handles more than 600 million technical support contacts each year, and the company strives to make every single one a satisfying experience for the customer. To improve both self-service and contact center support delivery, HP built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service. Customers can now interact conversationally with the assistant to solve common problems, support staff use the Microsoft AI solution for instant access to a wealth of troubleshooting information, and the company gains deeper insights into common customer issues.

New survey finds 22% of Americans have been targeted by digital fraud related to COVID-19

COVID-19 has shifted the economic landscape in unprecedented ways, driving dramatic increases to ecommerce businesses. New research from TransUnion shows the impact on markets in two key findings: a 23% increase in global e-commerce transactions and a parallel 22% uptick in e-commerce fraud. This thought leadership article from Forbes details the findings, educates merchants about potential disruptions, and advises consumers on how they can avoid falling victim to fraud.

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3 Ways to Embrace Proactive Data Ethics

In this thought leadership piece, Gartner advocates for organizations to define their ethical framework when broaching data driven initiatives. Gartner and Microsoft both stand for ethical use of data, advocating for transparency. This article clearly defines how to avoid overt or subtle missteps that may create long term reputation impacts.

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UNDP drives innovation in fleet management through IoT

With vehicles connected to the cloud, the UN organization can track its fleet of roughly 3,000 vehicles—improving efficiency and security. 

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Kroger success story: teaser video

It's time to go grocery shopping: you've built your list—a critical requirement and pro move—and written down everything you need. Before digital transformation, you simply got into your car and drove to the supermarket of choice. But what was that choice based upon? Distance, price, product selection? Most likely it was a combination of the three, but rarely was it the uniqueness of your experience with the store's brand. In other words, if two supermarkets offered the same price ranges, product selections, and were right next to each other, most people wouldn't mind shopping at one or the other. This was an obvious problem for grocery stores. But without digital, the dynamics of grocery shopping were pretty much set in stone. In this video, you'll see how Kroger—the United States' largest supermarket by revenue and the second-largest general retailer—embraced digital transformation, and learn about their vision for using the tools available to offer new services and experiences to their customers.

Monday, June 14, 2021

The City of Houston: Security as a job

Ensuring citizen safety is the utmost concern of any local government. With so many things that can go wrong at any given time, it pays to have the best technology available aiding these efforts to enable accurate situation analysis, quick response times, and effective monitoring of the response teams involved. Fortunately, digital transformation has empowered the rapid evolution of cities' response protocols and opened the door for new capabilities to be integrated into their existing efforts. In this video, you'll learn how the City of Houston has embraced digital, and the IoT to ensure disaster recovery and response, keeping schools safe, and guaranteeing transportation, trust, and mobility.

3 reasons to invest in Microsoft Azure AI

Digital transformation enabled businesses to obtain data from places they never thought possible and to monitor every aspect of customer interactions to gain a holistic view of their customers. Companies soon realized, though, that an overabundance of unstructured data was not only wasteful, but could also become counter-productive, and that some automation was needed to identify the data that could be acted upon to generate real value. However, as the influx of data grew more and more massive, it became clear that more advanced methods of automation were needed to keep up with the scale of commercial IoT and digital operations. Enter artificial intelligence. In this infographic, you'll learn why capitalizing on AI has become crucial for today's leading enterprises, and how investing in Microsoft Azure AI can help you create a smarter, faster-growing business.

View: 3 reasons to invest in Microsoft Azure AI

Partner Opportunity Playbook: Business Analytics and AI

This playbook highlights the various ways Microsoft Analytics and AI can help your customer's business. It briefly and visually covers the process Analytics and AI follow to produce insights and action. The playbook also lists various practical ways Analytics and AI can be applied in a business context, such as intelligent customer service.

View: Partner Opportunity Playbook: Business Analytics and AI

Best practices infographic

Microsoft advocates for financial practices that foster productivity and help businesses reach their revenue goals. This infographic lists six essential concepts that drive long-term financial sustainability and growth.

View: Best practices infographic

Thursday, June 10, 2021

Harness the power of affordable, clean, and sustainable energy. Learn more about Microsoft Azure.

Digital hasn't only made things more comfortable for us, it's also made them better for those without access to basic health or basic services around the world. One example of this is, by creating an interconnected world, we gain a better understanding of how technology can be used to control our natural resources more efficiently and accessibly. While these use cases may be employed in the First World to make existing services self-sustainable and cleaner, in more remote parts of the globe they can be used to create new services that make life better for everyone. Subscribe now to learn more about how you can utilize Microsoft Azure to make your clean energy solutions a reality.

View: Harness the power of affordable, clean, and sustainable energy. Learn more about Microsoft Azure.

Improve performance with faster, more accurate insights and predictions

Microsoft Analytics and AI takes innovation to the next level with faster, more accurate insights and predictions. Subscribe now to stay informed!

View: Improve performance with faster, more accurate insights and predictions

Wednesday, June 9, 2021

Make data-driven decisions with payment predictions

Make data-driven decisions with customer payment predictions, cash flow management, and forecasting. Learn more about managing risk and fraud with Microsoft by subscribing!

View: Make data-driven decisions with payment predictions

Transform your organization with the power of Business Intelligence. Get started with Microsoft Dynamics 365.

The business landscape has changed. Thanks to integrated data platforms and IoT devices, companies are successfully extracting every byte of information from business processes and using it to empower decision makers with accurate information they can use to make strategic decisions. This is how modern enterprises are capable of predicting market trends with pinpoint accuracy or quickly adapt to those they cannot foresee, and how small and medium-sized businesses are innovating at breakneck speed to rise above the competition to claim their piece of the global market. Regardless of their size, the common takeaway is that transforming data into actionable intelligence has become the top priority of modern organizations. Subscribe now to stay updated with the latest digital transformation trends and how you can tap into your organization to unlock the power of actionable insights and business intelligence with Microsoft.

View: Transform your organization with the power of Business Intelligence. Get started with Microsoft Dynamics 365.

Azure Synapse Analytics: Key service capabilities

Bringing together data integration, enterprise data warehousing, and big data analytics, Azure Synapse Analytics is a limitless analytics service. This infographics covers the key service capabilities, with details for each of the 10 areas.

View: Azure Synapse Analytics: Key service capabilities

What is Power BI?

This video shows an overview about how Power BI from Microsoft transforms data into useful information for businesses to make smarter decisions and run better. Power BI is a suite of business analytics tools to analyze data and share insights that can be accessed anywhere, with anyone, and is automatically updated in real time.

Data and AI tech talk

This on-demand, demo-rich virtual event will help you learn how Azure Synapse Analytics and Power BI can work together to deliver actionable insights with sub-second performance over massive data sets. You will see how Power BI simplifies data modeling and visualization of valuable and often overlooked data hidden within your enterprise data warehouse. You can share insights across your organization and unlock modern analytics in ways that were previously impossible.

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Tuesday, June 8, 2021

How to Use AI in Sales and Marketing

This video illustrates how to get the most from Dynamics 365 - the unified platform powered by Azure AI and natively integrated with your favorite Microsoft 365 applications. Learn how to enable an intelligent sales and marketing approach for your organization with AI from Microsoft Dynamics 365.

The City of Houston: Security as a job

For the city of Houston, modernization is an opportunity for secure government operations. The three main solutions officials focus on are disaster recovery/response, school safety, and transportation. By accessing more secure data with Microsoft IoT innovation, the city of Houston can respond to any crisis and ensure public safety.

Intelligent, trusted, flexible

This infographic offers an in-depth look at how Microsoft business analytics and AI is intelligent, trusted, and flexible. This service produces faster, more accurate insights and predictions. It also offers the most secure, compliant, and scalable system. Finally, it works with what you have.

View: Intelligent, trusted, flexible

Seattle Seahawks play to win with smart data and intelligent insights

Every professional athlete's worst fear is a career-ending injury. And each match and training session becomes a gamble in which they risk everything to leave their name in the pages of history. Thing is, having an injury-free career is almost impossible, and as the years pass, the question becomes when they'll happen instead of if they'll happen. Such was the case of Seattle Seahawks cornerback Deshawn Shead, who in the Divisional Round of the 2016 playoffs suffered a torn ACL while playing against the Atlanta Falcons. In this video, you'll learn the compelling story of how he managed to overcome his injury thanks to the help of incredibly talented medical professionals aided by real-time data collected during his therapy sessions. After watching it, you'll gain insights into how modern sports teams are using digital tools like Microsoft Azure to complement their medical teams and ensure their athletes enjoy long, successful careers.

The City of Houston Success Story: Video teaser

For local governments, digital transformation isn't just a means of optimizing their daily operations or becoming more efficient—it's also about potentially saving and improving the lives of thousands (even millions) of citizens. In other words, it's about leveraging accurate, predictable data to be prepared for events such as an increase in population or a natural disaster. Thankfully, the increased availability of digital tools and a growing integration between devices and systems is bringing cities closer than ever to this reality. In this video, you'll learn about the City of Houston, Texas' vision for becoming an interconnected hub for technological advancement and innovation, thanks to the tools provided by always-on digital technology.

Monday, June 7, 2021

SunCulture success story: Remove labor to let water flow

"Work smarter, not harder" has become the motto of the digital age. Yet in some parts of the world where modern technology is not accessible, hard, manual labor is the only choice people have to get things done. For example, in parts of Africa where running water is not available, farmers like Monica must manually extract water from a well and distribute it amongst her family, crops, and animals. This isn't just exhausting but also extremely inefficient, and can lead to small yields for such an extensive level of effort. To make matters worse, seasonal changes greatly impact the amount of water available, making life for people like Monica that much harder. So, how can you leverage the power of modern technology to help these farmers produce more food and secure a better future? Watch this video to learn how SunCulture is using solar energy to bring hope and prosperity to Monica and more farmers like her in Kenya.

Analytics and AI Microsoft Principles

This infographic details the Microsoft philosophy toward responsible and ethical AI through a set of core principles. These principles include maximizing efficiencies without destroying the dignity of people and guarding against bias. Additionally, it advocates for accountability against intended harm, transparency, privacy, and design that assists humanity.

View: Analytics and AI Microsoft Principles

Proactive insights compliance regulation infographic

This infographic highlights the many benefits of using Microsoft's cloud-based services within Power BI. With multi-layered security, quick threat detection and response from AI signals, and the ability to proactively safeguard your data and streamline compliance to meet regulation needs, you can feel confident about where your data is being stored and secured.

View: Proactive insights compliance regulation infographic

Toolkit: Get started uncovering critical insights with Azure Synapse Analytics

Get everything that you need to start using Azure Synapse Analytics in just a few minutes—and start gaining valuable insights faster.  Download this toolkit to access a collection of technical resources about Azure Synapse. You will discover new ways to quickly pull insights from complex data.

View: Toolkit: Get started uncovering critical insights with Azure Synapse Analytics

Wednesday, June 2, 2021

Enhance and automate the way you communicate with your customers. Learn more about bot integration for Microsoft Teams.

Your customer service teams have a lot on their plate. Not only do they have to troubleshoot problems efficiently, they must also deal with upset or worried clients while they do so. And to add another challenge, they have the added pressure of knowing that a single misstep can potentially have devastating consequences for their business' finances and reputation. Thankfully, digital transformation has equipped today's customer service teams with the technology they need to be better prepared for their next customer encounter. Now, artificial intelligence has enabled client-facing teams to come prepared with accurate data to better understand a customer's issue and solve it effectively. Subscribe now to learn how you can utilize the advanced bot integration capabilities of Microsoft Teams to enable effective communication with your clients and create outstanding customer experiences.

View: Enhance and automate the way you communicate with your customers. Learn more about bot integration for Microsoft Teams.

Create enterprise grade semantic models and build powerful BI reports

Transform your valuable insights into powerful actions. Subscribe and stay informed with Aksara United to learn more about building a long-term relationship with your customers and selling smarter.

View: Create enterprise grade semantic models and build powerful BI reports

Seven key principles of cloud security and privacy

Discover ways to take advantage of the flexibility of a cloud data warehouse, while still protecting your data. Read this e-book to learn best practices for designing a comprehensive, sustainable strategy for security and privacy. You'll see how having a robust analytics strategy helps you avoid future disruptions and make your organization more resilient.

View: Seven key principles of cloud security and privacy

Accelerate your financial performance with Dynamics 365 Finance

Learn how organizations drive profitability and innovation using predictive financial insights with Microsoft Dynamics 365 Finance. Dynamics 365 Finance enables users to modernize their global financial operations, monitor performance in real time, predict future outcomes, and make data-driven decisions to foster business growth.

Tips to avoid drowning in data

With the coming of digital transformation and IoT, businesses have begun a race to obtain more data from their customers and business processes. This may seem like amazing news until you realize that out of the 7.5 septillion bytes of data produced each day, most of it provides little or no value to generate actionable intelligence that can influence or alter a company's bottom line. This means that carefully selecting and curating data is just as important as building the infrastructure needed to obtain it. Read this article to learn how collecting unnecessary data can negatively impact your business and to gain insights into how you can better filter data to enable the creation of revenue-generating opportunities.

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Tuesday, June 1, 2021

AI Cybersecurity Training

Discover how Azure Government provides government agencies and their partners world-class security, protection, and compliance through cloud services. In this video, Keenan Skelly talks about the benefits of a scalable, AI-powered, gamified, persistent cybersecurity training environment on the strength of Microsoft Azure.

The most common types of healthcare fraud

The healthcare sector faces constant threats from fraud, waste, and abuse. It's estimated that $455 billion is lost every year from FWA. This informative thought leadership piece outlines the many kinds of fraud affecting the healthcare system, including false billing, upcoding, unbundling, and unnecessary services.

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Marston's raises the bar with Microsoft Dynamics 365 Customer Insights

Great food and good beer are always on the menu at Marston's. With nearly 200 years of experience and 1,500+ pubs in the UK, Marston's knows how important social and leisure time is, and they strive to deliver the best customer experience with Microsoft Dynamics 365 Customer Insights. See how they do it in this video.

Security and privacy for cloud data warehouse

Turn your organization to cloud-based security and address data capacity and infrastructure requirements to solve cloud challenges. This free webinar will highlight what you need to know about security, privacy, and the cloud.

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Move to the connected AI business cloud

Not so long ago, siloed client data was the norm. Client relationship management (CRM) software was usually used by sales teams to track their meeting data, but it was often only installed in onsite computers and keeping it updated was often a multi-task endeavor. Sales and customer services teams in the field had to keep their notes in separate documents until they were able to upload them into the database. This meant that businesses were regularly using incomplete client information to make decisions and had no way of knowing if the available data truly showed the latest interactions. Thankfully, that all changed with the advent of cloud technology. In this decade, businesses empower their customer service teams with devices they can use to update their databases in real time and applications that integrate information directly into their client's profile. And in this regard, Microsoft Dynamics 365 is leading the industry with a connected AI business cloud that fosters innovation and efficiency. Read this infographic to learn about the unique aspects that make Dynamics 365 the hero brand of cloud-based business applications.

View: Move to the connected AI business cloud