Wednesday, March 31, 2021
Migrate Web Apps
This infographic details three simple ways to migrate web applications to Azure App Service. Bring your code, bring your container, or use the Migration Assistant tool.
Enable Always On Service
Enabling Always On service empowers agents and operations to provide an efficient personalized response across channels. This video highlights the many benefits your organization and customers will enjoy when you use powerful tools from Microsoft.
Building Intelligent Cloud Applications
This eBook provides a step-by-step guide for building and deploying scalable deep learning and machine learning models using serverless architectures with Azure. Learn to code machine learning into your projects using Python and pretrained models that include image and speech recognition and classification. Explore issues around deployment and continuous delivery, including scaling, security, and monitoring.
St. Luke's University Health Network secures digital health transformation with Microsoft 365
St. Luke's University Health Network (SLUHN) looks to the cloud to define a new way of providing health services of its ten hospitals and 300 sites across ten counties in Pennsylvania and New Jersey. This video outlines how the health network embarked on a digital health transformation journey using the Microsoft 365 productivity cloud to empower more than 15,000 employees. The intuitive tools protect sensitive information in cloud applications, simplifying security with interoperable solutions to save time while enhancing the hospital network's security posture. In turn, this optimizes health team collaboration and improves patient experience.
Remote Assist
Remote Assist empowers technicians to collaborate more efficiently by working together from different locations with Dynamics 365. This infographic highlights the many benefits to employee productivity and customer satisfaction.
Tuesday, March 30, 2021
Manufacturing a more sustainable future
COVID-19 has brought disruption to many areas of life, including manufacturing. In this thought leadership piece, learn about the importance of opportunities for increased innovation in crisis response and recovery, as well as the need for a more sustainable future.
All You Need to Know About Windows Virtual Desktop
Windows Virtual Desktop is the only cloud-based service that delivers a multi-user Windows 10 experience, optimized for Office 365 ProPlus—which means you can deliver a virtual desktop experience and remote apps to any device with cost advantages previously only possible with server-based virtualization. This webcast gives you the inside look at Windows Virtual Desktop and how to use it in your organization.
Helsanas goes digital and improves customer experiences with Microsoft technologies
When analyzing what steps to take with digital transformation, Helsana—one of the largest health insurance companies in Switzerland—decided to focus on rethinking its interactions with customers. However, siloed information and disjointed customer touchpoints were preventing the insurer from seeing the complete picture of its customers' journeys.
In this video, you'll learn how Helsana utilized Microsoft Dynamics 365 to empower its customer service and sales teams with on-point customer insights that enabled tailored offers and services. You'll also see how Microsoft Azure allowed for an increasingly secure and flexible environment that fostered innovation and improved Helsana's ability to dynamically react to new challenges.
3 characteristics that define the modern workplace
Today's diverse and intergenerational workforce is most productive when it has adequate channels to collaborate in a seamless and effective way. There's a catch, however: teams are far more diverse and remote than ever before, and each organization requires its own distinct approach to digital collaboration. In other words, your workplace tools and applications must be customized based on your teams' diversity, location, and work methods.
With this infographic, you'll learn about the three main characteristics that define our modern workplace and gain insight into what drives productivity and efficiency in today's organizations. After reading it, you'll have a better understanding of current trends and can keep these in mind when creating or modifying your organization's work environment.
FINNING | Digital Transformation on the Azure Cloud
In 2015, Finning decided to upgrade its customer experience strategy. The goal: to double down on interconnectivity and integration by using IoT devices to obtain data from all available touchpoints.
Watch this video to learn how Finning managed to overcome two of the construction industry's main challenges—disconnected data and paper-based processes—and reap the benefits of digital transformation with Azure IoT.
Monday, March 29, 2021
Navigate data protection and risk in the cloud era
Microsoft invests in compliance and risk management to help your customers more easily protect and govern their data, address regulations and standards, and mitigate insider risks. The how-to guidance article announces new capabilities in Microsoft 365 that use machine learning and intelligence to help your customers address compliance and risk management in their organizations.
Azure helps companies power their hybrid cloud migration
The hybrid capabilities from Microsoft Azure fuel innovation and delivers great business outcomes to companies such as, J.B. Hunt, KPMG, Allscripts, and Chevron. By meeting them where they are, Microsoft improves the cloud migration experience and helps companies reduce overall costs. Watch to learn how these Fortune 500 companies used Microsoft Azure to power their hybrid cloud strategies and move their businesses forward.
Omnichannel Microsoft Dynamics 365 Customer Service
Omnichannel for Customer Service provides a modern, customizable, high-productivity app that lets agents help customers across different channels via a unified interface. It lets organizations choose the channel that suits their business needs. In this video, get clarity around the current functionality available in one of our newest offerings, Omnichannel for Customer Service.
Creators wanted to manufacture a resilient and sustainable future
This blog explains Microsoft's commitment to the #CreatorsWanted movement, which seeks to fill the skills gap and inspire a diverse workforce with intelligent and data-driven manufacturing. Learn about the practical ways Microsoft supports responsible and sustainable manufacturing in their mission to empower people to achieve more.
Thursday, March 25, 2021
Microsoft Azure cloud migration: 3 success stories
Learn from three Microsoft customer success stories to understand how to make a valid business plan for your cloud migration. This article describes each way J.B. Hunt, H&R Block, and A.P. Moller - Maersk are using Microsoft to move their applications and systems to Azure.
Collaborate more securely
Microsoft takes a comprehensive approach to delivering an enterprise-grade communication and collaboration experience. Learn more about privacy, security, and compliance in Microsoft Teams with this infographic.
Why choose Windows Virtual Desktop?
This infographic identifies the top six reasons to choose WVD: platform of your choice, Windows differentiation, enhanced protocol, containerized User Profiles, native Office 365 performance, and Teams enhancements.
Collaborate better with Microsoft Teams. Subscribe to learn more.
Today's global workforce relies on technology to push forward revenue-generating projects. Now more than ever, finding the correct workplace tools is becoming a crucial part of every organization's digital transformation strategy.
Subscribe now to discover how Microsoft Teams is delivering tangible, scalable benefits to companies worldwide. Additionally, learn how Microsoft technologies can empower your business to become a local, regional, or global leader by driving increased efficiency and superior collaboration.
View: Collaborate better with Microsoft Teams. Subscribe to learn more.
Wednesday, March 24, 2021
How Entrepreneurs Are Connecting the World With IoT
As we enter a new decade, the number of IoT-connected devices is predicted to grow 3x from 2019 to 2020, totaling 21 billion devices. As competition increases, so does innovation, and companies across the world are coming up with new uses and applications for the ever-increasing number of devices that are turned on each day.
In this Entrepreneur.com article, you'll learn how companies and startups are finding new market niches to exploit the near unlimited potential of IoT technology, and how they're causing disruptive waves that ripple across different trades to nurture a near trillion-dollar industry.
Leverage the cloud to connect, automate, and gain an end-to-end view of your supply chain and your business
To quickly respond to changes in environment, customer preferences, competitive forces, or unforeseen crises, manufacturers must embrace technologies that deliver supply chain agility. This infographic explains the Microsoft solution, the technologies involved, and the benefits they provide.
Overview of Microsoft Defender ATP
Learn how Microsoft Defender Advanced Threat Protection delivers preventative protection, post-breach detection, automated investigation, and response for enterprise networks. Watch this video for an overview.
TruGreen's new take on technology—a catalyst for greener lawns and happier customers
Recently TruGreen, America's largest lawn care company, embarked on an all-up digital transformation—driving towards a culture of continuous innovation for its customers and associates. In this video, company CIO Ayman Taha talks about teaming up with Microsoft to develop a new AI-enabled virtual agent bot and augment its customer self-service mobile app with AI driven image recognition.
Improve remote productivity by integrating apps
Integrate apps, automate workflows—and never miss a post. Subscribe now for more insights into building agile business processes to transform your organization.
Tuesday, March 23, 2021
Council Post: Why Should You Automate Manufacturing Processes: To Save Money, Make Money Or Both?
This thought leadership piece explains different ways to integrate automation in your manufacturing processes, as well as the resulting benefits in reducing waste and improving efficiency.
Supporting our customers during COVID-19
This whitepaper addresses the question of how IT infrastructure is being stretched due to COVID-19 and outlines what Azure features and services can help in the current situation.
GEICO turbocharges insurance innovation with Microsoft Cloud
Insurance customers want the ability to buy and be serviced from anywhere, at any time. To meet this desire, GEICO decided to focus on two key aspects: abandoning its legacy infrastructure and focusing on digital transformation from a customer engagement perspective.
Watch this video to learn how GEICO evolved from a traditional, silo-based infrastructure to an integrated, automated, and collaborative model. This transition allowed for increased flexibility and productivity thanks to a DevOps approach using Microsoft Azure.
J. Walter Thompson creates a global collaboration hub with Microsoft technologies
J. Walter Thompson, one of the world's largest advertising and marketing firms, needed a way for its geographically dispersed teams to effortlessly collaborate, produce great work, and increase efficiency. The agency also needed its workforce to have access to the newest digital workplace technology while enabling integration with existing Microsoft Office 365 tools and applications. Watch this video to learn how Microsoft Teams empowered J. Walter Thompson to drive projects across locations by allowing it to seamlessly add members, create and share content, and deliver on the unique value proposition that the agency has been known for since 1896.
Finding the right IoT solution for your business
It's no secret that IoT is revolutionizing business around the world. However, investing in IoT is not as simple as investing money in new platforms or applications. The real challenge lies in finding a model that works for your business and adjusts to your organization's focus and competitive advantage. In other words, it's the opposite of a one-size-fits-all approach, and making the wrong choice can have profound consequences that can take years to overcome.
In this infographic, we'll cover the distinctions between Software-as-a-Service (SaaS) and Platform-as-a-Service models, as well as explain the main variables that can determine where your business stands when choosing one of these models.
Monday, March 22, 2021
Security Fortify infographic
Maximize threat detection during attack stages with Microsoft's comprehensive suite of security solutions. Unmatched volumes of data inform Microsoft security solutions. Learn how you can harness decades of security experience with Microsoft Advanced Threat Protection.
Descartes migrates to Azure SQL Database for growth and flexibility
Discover how Descartes, a global leader in logistics and supply chain solutions, helps keep goods flowing smoothly for businesses. Descartes wanted to move its MacroPoint solution to the public cloud to provide greater flexibility for customers and to focus internal resources on extending product value. After choosing Microsoft Azure as its preferred platform, the company successfully migrated the solution to Azure SQL Database.
3 ways Microsoft Teams streamlines business collaboration
Microsoft Teams is a best-in-class hub for team collaboration. The cloud service has been designed to create streamlined and efficient remote teamwork. Teams makes interaction between team members working in different locations as productive as possible. Check out this article from FutureComputers that features three ways Microsoft Teams makes collaboration better, like easily accessible corporate resources, and more. Read on!
Microsoft Dynamics 365 Connected Field Service in Oil and Gas
This video showcases Microsoft's Connected Field Service solution for the oil and gas industry. In this video, you'll discover how oil and gas companies can gain insights from remotely connected devices, drive operational efficiencies, and improve technician productivity with Microsoft Dynamics 365 Connected Field Service, Power BI, and Azure IoT.
Friday, March 19, 2021
Bulk up your business. Subscribe now.
While there are multiple ways to distinguish yourself from your competitors, one sure way to set yourself apart is to create and deliver personalized experiences to both existing and prospective customers, tailored to their unique needs and preferences. One sure way to accomplish this is with Dynamics 365. Subscribe today, and stay informed on how Dynamics 365, along with other leading Microsoft solutions, can help elevate and transform your engagements with both current and future customers.
Stay connected with Microsoft Azure IoT. Subscribe now.
IoT is easy to understand: it's about connecting devices over the Internet so they can communicate with us, with other applications, and with each other. But while IoT may be simple to explain, putting an effective IoT strategy into practice is vastly more complex.
Subscribe now to stay up to date on how Microsoft technologies deliver the flexibility and scalability you need to control, monitor, and manage your things, allowing you to capture real-time data that can be applied to uncover new business insights and revenue streams.
View: Stay connected with Microsoft Azure IoT. Subscribe now.
Hybrid Environments
Secure hybrid environments for the lowest TCO with an integrated solution. Learn more about simplifying and fortifying with Microsoft security. Subscribe here!
Use popular frameworks like .NET, Java, Ruby, PHP, or Python to build and deploy with Microsoft App Service
With Modernize .NET, use popular frameworks like .NET, Java, Ruby, PHP, or Python to build and deploy with Microsoft App Service.
Thursday, March 18, 2021
Audi technology partner EFS uses deep learning to analyze roads for self-driving vehicles
Audi technology partner EFS is developing cutting-edge autonomous driving technology. Using Microsoft Azure, EFS was able to create a deep learning AI solution that analyzes high-resolution images of roads, improving road-analysis and propelling EFS toward the goal of safe autonomous travel.
Empower employees for secure remote working with Windows Virtual Desktop
Virtual desktops are not new, but the need for improved user experience and cost savings spurred innovation with Windows Virtual Desktop on the Azure platform. Access this article to learn why you'll have increased infrastructure resiliency, scalability, and reduced costs when you migrate on-premise servers to Azure.
Wiltshire Council improves services for 470,000 residents with Dynamics 365
In 2017, Wiltshire Council wanted to create a digital platform that made them less reactive and more predictive to their customer's needs. Microsoft Dynamics 365 helped them streamline their user experience and automate many of their back-office processes, allowing them to respond to customer needs faster.
Migration strategies
This infographic outlines the 4 different strategies available to migrate your apps to Microsoft: rehost, refactor, rearchitect, or rebuild.
Leveraging Your Microsoft Assets in this Remote Access World
More of the workforce is working remotely than ever before. Organizations are adapting and implementing new remote access solutions. Now is the time to evaluate the Microsoft tools you already have at your fingertips and leverage the built-in remote work security features and capabilities. Read more in this article from National Law Review.
Wednesday, March 17, 2021
Australian Red Cross rolls out self-isolator outreach platform in less than a week
Since the COVID-19 crisis hit, one of the Australian Red Cross' important tasks has been maintaining contact with vulnerable self-isolators. With an archaic, error-prone client case system, they turned to Microsoft partner Velrada to develop a system to efficiently connect volunteers to essential tasks. Read more about how Dynamics 365 streamlined communication to deliver psychological first aid to those in need.
Family food business spices up operations, reduces new device implementation time by 50 percent
Garner Foods is a fourth-generation family-owned-and-operated business based in North Carolina. With global sales, four locations, and a mobile workforce, see how Garner uses Microsoft 365 Business to connect it all. Watch the video story for more.
Frost & Sullivan: Bridging the Divide Between Digital Products and Intelligent Manufacturing
In this whitepaper from Frost & Sullivan, get insights on accelerating innovation and creating the products your customers really want. It also covers topics such as connected products, reducing time-to-market, and driving products with data insights.
Windows Virtual Desktop Essentials | Intro and full tour
If your organization is looking for a more efficient, productive, and secure approach to desktop virtualization, this video will walk you through the full solution.
Windows Virtual Desktop offers a fully managed desktop virtualization solution in the cloud that works with all your apps and devices. Play the full video to find out why and how to implement desktop virtualization at your organization.
Make every kind of meeting better
Staff members spend an average of 10 hours each week in meetings, but research involving more than 800 leaders tells us that the more digital our world becomes, the more members need connection with others on their team. This document takes a closer look at the five different types of meetings and how to drive greater satisfaction for each.
Tuesday, March 16, 2021
24 Hour Fitness personalizes member services using Dynamics 365
Just as every person's fitness goals are different, so too are the individual paths to achieving those goals. But when it comes to creating customized experiences for its 4+ million members across the U.S., 24 Hour Fitness realized there was only one sure path to success: Microsoft Dynamics 365. In the crowded wellness industry, 24 Hour Fitness distinguishes itself through both its innovative approach to fitness and its personalized approach to member service. Today, the company is applying data analytics to member marketing by connecting Dynamics 365 with Adobe Experience Cloud hosted on Microsoft Azure to personalize marketing messages to millions of members at its 400+ health clubs. Watch this video to see how 24 Hour Fitness is connecting marketing and sales data to reach people in exciting new ways, attract record numbers of members, and ultimately help more people attain their fitness goals.
Introducing Microsoft Teams
How do you empower great ideas across a digital workspace so that they evolve in a fluid and organic matter? This is a critical question to answer for any company with a remote workforce—and with teams growing more diverse and intergenerational every year, it's becoming increasingly complex.
In this video, you'll learn how Microsoft Teams complements the already-robust applications found in Office 365. You'll also discover how both solutions together are enabling some of the world's leading companies to create frictionless digital workplace experiences for their employees.
FINNING | Customer Value of Self-Service IoT Apps on the Azure Cloud
Finning, the second largest supplier of Caterpillar machinery in the world, was intent on delivering next-generation, experience-enhancing services to its clients. However, there was something standing in the way: siloed databases that were forcing users to use multiple logins for multiple platforms, resulting in a disjointed and ultimately convoluted practice. Watch this video to learn how Finning used Microsoft Azure Cloud to unify fragmented data sets and streamline its customer journey roadmap.
Connected Field Service
Discover the benefits to your organization when you use the Microsoft connected field service.
Azure Migrate: The hub for cloud migration
In this video, you'll learn about Azure Migrate, Microsoft Azure's central hub for datacenter cloud migration. Azure Migrate helps you discover, assess, and migrate workloads to Azure with integrated first and third-party tools.
Monday, March 15, 2021
Microsoft wants you to work less
Updates within the Microsoft MyAnalytics platform, in conjunction with a new feature in Outlook are aimed at helping you work less. The new features allow users to better manage their time and information, with less time in meetings and more time spent accomplishing tasks. One tool enables users to allocate focus time—and alert coworkers when you are trying to get things done. Read more about working less in this article from TechCrunch.
Enhance innovation and agility with Digital Twins
This eBook helps readers understand Digital Twin technology, its potential, and its applications. It also profiles Microsoft partners who have utilized Digital Twin technology for success and discusses Microsoft's role in this technology.
Security and Windows Virtual Desktop
This infographic outlines the security and Windows Virtual Desktop benefits:
Identity and access
Network security
Data protection
Data privacy
Threat defense
Compliance programs and certifications
Leverage this infographic to help articulate the value of Windows Virtual Desktop.
5 ways to lead effective virtual meetings with your remote teams
With virtual meetings, your team can connect from across the globe. In this article, learn five tips to make the most of your virtual meetings. You'll also learn techniques for keeping cameras on, connecting with empathy, ensuring there's space for attendees to share their thoughts, and setting an agenda with an outline.
Friday, March 12, 2021
Never miss a post—never miss an opportunity. Subscribe today.
For team members to work in concert together, they need a set of tools designed to work in concert together. Office 365, with Microsoft Teams at the center, enables real-time communication and collaboration among team members, whether they're located across the hall or across the world. And with business intelligence solutions like Microsoft Power BI hosted in Azure, data can be shared and analyzed across the entire enterprise to uncover insights that can help improve the business as a whole. Subscribe now to stay informed on how Teams, Office 365, and other leading Microsoft solutions can help elevate and transform communication, collaboration, and teamwork throughout your organization.
View: Never miss a post—never miss an opportunity. Subscribe today.
Security Power
Securing your systems with a data driven, human guided security approach allows you to detect and respond to attacks more quickly and accurately. This infographic outlines how the global network of real time threat intelligence from Microsoft continues to evolve, anticipate, and stay ahead of risks.
Thursday, March 11, 2021
Create flexible operations to match customer demand
Create flexible operations to match customer demand.
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For news, updates, and insights on remote work, best-in-class software, and more, subscribe now!
Putting customers at the center of the OEM supply chain
This report from The Economist Intelligence Unit, sponsored by Microsoft, discusses the upside of supply chain digital transformation. Benefits include improved ability to meet strategic objectives and compete in a fast-changing global landscape.
Protect the privacy of your Microsoft Teams meetings
With the increased usage of Microsoft Teams to conduct virtual meetings, the need for tactical best practices to protect your privacy from intruders is also on the rise. This thought leadership article explores how to protect the privacy of your Microsoft Teams Meetings with easy ways to mitigate the risk of such problems by updating your settings.
Five ways SMBs can benefit from using Microsoft Azure to move to the cloud
This article examines five ways that you can start migrating your customers' business to the cloud on their terms, and the reasons why now is the time to do so (including end-of-support for Windows Server 2008 R2 and Microsoft SQL Server).
Wednesday, March 10, 2021
Follow these 8 CRM implementation best practices
When it comes to choosing a customer relationship management (CRM) system for your business, your options have never been more abundant. Established vendors are releasing new features and functionality at an impressive pace, while new vendors are entering the market just as quickly.
Solutions range from systems designed for large enterprises and SMBs to decentralized mobile workforces, and everything in between. All of this choice is giving rise to two very important questions: how to you determine which CRM solution is right for your business, and more important, how do you get business users to make the most out of the system—and out of your investment? In her article for CIO magazine entitled "8 CRM implementation best practices," author Jennifer Lonoff Schiff addresses those questions and CRM in general, distilling feedback from CRM vendors, users, and experts into eight suggestions for maximizing the effectiveness of a customer relationship management system. Read the full article to learn what these experts and industry insiders had to say.
BP deploys Microsoft 365 to improve user experience and security
Every day, BP manages the difficult business of finding, producing, marketing, and moving energy around the globe. Core to success is the modernization and digitization of the business, while being able to defend a vast digital perimeter against cyberattacks. This video shows how BP is migrating its work environment to Microsoft 365 Enterprise E5 to take advantage of a platform approach.
Always-on customer engagement: It's not just omnichannel anymore
The evolution of the customer experience means that companies need to treat every engagement opportunity as essential to earning and maintaining customer loyalty. This article from Dynamics 365 Principal Technical Specialist Tom Depew explains how Microsoft approaches meeting this goal for end users with Always On service.
American Red Cross - Power Platform and Microsoft Teams - Microsoft Ignite 2019
The American Red Cross deploys a suite of Microsoft products to streamline operations, allowing them to focus on their core mission of alleviating human suffering. From sharing information and organizing work in Teams, to coordinating with other relief agencies through Microsoft Power BI during a disaster, watch this video for the full story.
The Resilient Supply Chain: Trusted, Sustainable, Intelligent
In this eBook, learn how to improve your organization's service resilience and profitability by planning and implementing a more resilient supply chain. Discover how you can mitigate the challenges facing supply chains by leveraging the power of cloud technologies.
View: The Resilient Supply Chain: Trusted, Sustainable, Intelligent
Tuesday, March 9, 2021
Create and use private channels in Microsoft Teams
With Microsoft Teams private channels, you can have focused, private conversations with specific people on your team. This Microsoft Teams tutorial video will show you how to create private channels as you're working remotely.
How-to videos about Windows Virtual Desktop
Watch these short videos to get up and running with Windows Virtual Desktop. Eight videos each with a specific How-to in their titles—watch them all or only the ones you need.
8 best practices for a successful CRM implementation
If customers are the lifeblood of business, then customer relationship management (CRM) is the daily checkup to ensure that the heart is still pumping steadily and that the entire body is in good health. Metaphors aside, CRM describes the processes, tools, and activities that companies employ to understand their customers and respond rapidly to their ever-changing needs and preferences. Given the importance and widespread use of CRM across today's businesses, it would be natural to assume that CRM implementation is a fairly straightforward and routinely successful process—but rarely is this the case. This raises the question as to why—and more important, as to what your company can do to ensure that your CRM efforts pay off. In this infographic, we address those questions by distilling input from vendors, users, and experts into eight best practices that your company can follow to help deliver a successful (and ultimately, fruitful) CRM implementation.
AEG delivers unforgettable entertainment experiences to fans using Microsoft technologies
Why would a sports fan or music fan choose to attend a live event rather than watch the game from home or listen to their favorite band on headphones? For AEG, a global entertainment company that owns and operates 100+ facilities across four continents as well as produces concerts, festival, and special events, the answer is simple: it's the experience. More to the point, it's the whole experience—not just the event itself, but also everything else surrounding it, from ticket purchases and event access to the pomp and circumstance during the event, all for the express purpose of delivering a more visceral and unforgettable experience for fans. To achieve all of these things—as well as simplify the business side of producing and hosting a larger-than-life event—AEG relies on Office 365, Microsoft Teams, Power BI, and Azure cloud to analyze and share massive amounts of data across its diverse business units, and utilizes Surface devices and the new Surface Hub to enable employees to meaningfully interact with this data. Watch this lively video to see how Microsoft technology is helping AEG not only deliver singular experiences to fans, but also redefine the business of entertainment in the digital age.
FINNING digitally transforms its operations with IoT apps on Azure cloud
FINNING, the world's largest Caterpillar dealer, started its digital transformation journey with customers in mind, but soon realized that its own operations were seeing just as many benefits as its clients. Not willing to turn down an opportunity to improve, FINNING quickly learned that the data obtained from customer-facing solutions enabled it to gain insights into internal processes and become even more efficient. Watch this video to learn how Azure IoT can have game-changing solutions that push forward internal process optimization and enhance customer satisfaction.
Monday, March 8, 2021
Transform your business with Azure migration
Learn why companies like Albertsons, H&R Block, and Carlsberg Group chose to migrate to Azure and how the move has helped them transform their businesses. Microsoft provides tools for successful migration that work flexibly within the company's chosen migration process. Microsoft data platforms provide scalability, high availability, and security to accelerate your journey.
5 ways to lead effective meetings with your remote team
In a world where remote work is more and more common, virtual meetings have become the norm. But technical problems, audio delays, and lack of personal interaction can dampen spirits and halt innovation. How can leaders better connect with their teams across a digital distance? Check out these five tips from Entrepreneur.
Kennametal embraces Microsoft cloud strategy to drive business innovation
This customer story demonstrates how Microsoft equipped Kennametal with the technology and tools needed to become a cloud-first company. Leveraging Azure and Dynamics 365, Kennametal reduced costs, increased productivity, and empowered workers to deliver superior results.
QuickStart guide to Windows Virtual Desktop
Windows Virtual Desktop is a comprehensive desktop and app virtualization service running in the cloud. It's the only virtual desktop infrastructure (VDI) that delivers simplified management, multi-session Windows 10, optimizations for Microsoft 365 Apps for enterprise, and support for Remote Desktop Services (RDS) environments. Deploy and scale your Windows desktops and apps on Azure in minutes and get built-in security and compliance features.
Friday, March 5, 2021
What Is Mixed Reality And What Does It Mean for Enterprise?
AI will change the way businesses operate, but could it also change the way we see as well? Check out this article, which explores how the powerful combination of AI and mixed reality could transform the way we work by putting the information we need directly in front us.
Then contact us to learn how you can plan for and implement AI and advanced tech into your business and workplace.
Shift your business into overdrive. Subscribe today.
More than ever before, organizations are augmenting human skills, ingenuity, and business acumen with data analytics, productivity, and enterprise solutions to gain a competitive edge. Subscribe today to stay informed on how solutions like Dynamics 365, Power BI, and other Microsoft services and solutions are enabling modern businesses to take the lead over competitors and finish first in the marketplace.
How virtual agents transform the customer experience
Design a better, more positive customer experience and build customer engagement by leveraging intelligent chatbot technology when you enable Always On service. Read this blog post to learn how Dynamics 365 Virtual Agent for Customer Service offers best in class Microsoft AI-enabled chatbot and analytics technology for one, easy to implement customer service solution.
Find lightning fast innovation, elastic scalability, cost savings, and better performance
Windows .NET has a wealth of resources addressing key security concepts and shared responsibility within the cloud. Subscribe to find more resources to help you write more secure codes and learn how workload responsibilities are divided.
View: Find lightning fast innovation, elastic scalability, cost savings, and better performance
Factory of the future: Achieving digital excellence in manufacturing, today
"Industry 4.0" is the term coined to describe the rise of automation and data exchange in manufacturing, technology, and it has transcended the factory floor to now include the entire manufacturing process. In this eBook, explore how to optimize your digital operations with business solutions for intelligent factories.
View: Factory of the future: Achieving digital excellence in manufacturing, today
Thursday, March 4, 2021
Make-A-Wish Foundation finds efficiency during the COVID-19 pandemic—and beyond
With COVID-19 impacting their traditional operations, Make-A-Wish transitioned their staff to work remote within a week and creatively pivoted to adventure boxes while in-person wish fulfillments were put on hold.
Understanding the virtual environment
Microsoft continually innovates to empower best-in-class experiences, no matter where you are located. Learn how you can maximize productivity in the virtual environment with Windows Virtual Desktop.
Expand your experiences. Subscribe now.
Are your customers on a true path to purchase--or are they just ambling along without direction? Subscribe today, and stay informed on how Microsoft Dynamics 365 can help elevate and transform your customers' journey by creating consistent, personalized experiences along the entire purchase path.
Security beyond Microsoft products
With Microsoft, security can be simple once again. Microsoft 365 provides an intelligent security hub that works seamlessly across platforms, going far beyond Microsoft—to Linux and Mac, to AWS and beyond, so you can manage mission critical workloads with the right tools at your fingertips. Watch the video to learn more.
How Online Collaboration Tools Could Help Your Business
It's no secret that teamwork is one of the key ingredients to a successful business. But in today's interconnected, wireless world, teams don't necessarily need to be in the same location to make teamwork work—that is, as long as each team member is equipped with the right tools for collaborating and communicating on a project. So how do you determine which tools are right for your organization and teams, and what should you look for when evaluating prospective solutions? Read this Lifewire article, "The Benefits of Online Collaboration Tools," to see what author Gabriela Warren feels are the greatest benefits of adopting such tools and, by extension, what features you should look for when shopping around.
Wednesday, March 3, 2021
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Customer Service Trends
Customers' expectations for the service your organization delivers is evolving as rapidly as the technology to deliver it. This infographic highlights some of the key standards Microsoft can help you achieve.
HP uses artificial intelligence to transform its customer support experience
HP Inc. handles 600 million technical support contacts each year and they want to make each one a satisfying experience for the customer. They built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service to streamline the process. This video explains how.
Industry 4.0: IoT key to building agile factories of the future - Microsoft Industry Blogs
This blog outlines how to utilize IoT solutions to build smart, agile factories that meet and overcome modern challenges. Learn how to drive operational efficiency, improve product quality, and increase uptime and availability.
Everything you need to connect with your teammates and be more productive
Microsoft Teams continues to invest in experiences that will make it easier for teams to communicate and collaborate. This article by Jared Spataro, Corporate Vice President for Microsoft 365, informs how new capabilities reflect commitment to two things: building the very best online meeting experience for customers and bringing technological solutions to traditionally underserved professionals.
Tuesday, March 2, 2021
Accelerate Your Windows Virtual Desktop Deployment
Find out how to accelerate your move to the cloud with Windows Virtual Desktop. Learn how to get started quickly and securely with new Windows Virtual Desktop features that simplify the deployment and experience of desktop and app virtualization on Azure.
Get best practices and tools directly from the Microsoft team building the product, and learn how it enables you to:
Deploy the only multi-session Windows 10 virtual desktop experience.
Quickly enable optimizations for Office 365 ProPlus in a virtualized environment.
Deploy and scale in minutes through the Azure platform.
Customer story: Dr. Mae Jemison and Defying Gravity: Women in Space
What better way to learn about the contributions women have made to space exploration than directly from Dr. Mae Jemison, the first woman of color in space. Dr. Jemison is collaborating with Microsoft HoloLens to offer the visitors of Smithsonian's Museum Day a lesson they'll never forget.
At Aksara United, we believe in the power technology to inform, empower, and inspire. How can you use AI and advanced technology to transform your business? Contact us today to find out.
Travel Counsellors Upgrade from On-Premise CRM to Microsoft Dynamics 365
Travel Counsellors Ltd. is an independent travel company headquartered in Manchester, England with more than 1,800 travel counselors operating in seven countries around the world. One of the company's most important strategies for growth is to recruit more travel counselors globally--but to maximize this strategy, the company needed to move from on-premises Microsoft Dynamics to cloud-based Dynamics 365, an implementation spearheaded by Microsoft partner Alithya. But rather than sit on the sidelines while Alithya did all the work, Travel Counsellors tapped into Alithya's unique methodology to empower a team internally to run the project, and relied on Alithya's oversight, expertise, and experience to ensure that its internal team was doing things according to best practices to make the implementation as smooth as possible. Watch the video to see how this innovative approach to deploying Dynamics 365 helped Travel Counsellors achieve its strategic goals while learning CRM implementation from an inside, hands-on perspective.
Spend a day in the life with physician Dr. Thomas
Dr. Thomas is an oncologist whose day is divided among seeing patients, reviewing charts and x-rays, meeting with colleagues remotely and in-person, and improving patient services at his practice. With so many tasks to do and only a finite number of hours during the day, Dr. Thomas relies heavily on Microsoft Teams to prepare for upcoming appointments, review confidential patient information, and follow up with nurses and radiologists on test results. He also utilizes Power BI dashboards to visualize and address trends in his practice, like patient wait times and quality of care issues. View the infographic for a play-by-play account of Dr. Thomas' day, and how Teams and tools like Power BI enable him to more effectively focus on patient care.
Finishing first with Renault Sports Formula One and Dynamics 365
To monitor every aspect of performance, a Renault Sports Formula One race car is outfitted with over 200 sensors that generate more than 35 billion data points over a typical race weekend. Since two or more sensors can be matched to form around 20,000 different virtual channels, cars relay an enormous volume of data back to the Renault Sports team during races and tests. By pairing Azure-based Dynamics 365 for Operations with Microsoft Power BI, the Renault Sports team can bring up and track this data in real time, enabling them to make exact modifications and adjustments at lightning speed to squeeze more performance out of the car. Watch this short video to see how the Renault Sports Formula One team capitalizes on the features of Dynamics 365 for Operations and Microsoft Azure to make its cars faster than ever and reach the finish line first.
Monday, March 1, 2021
Chipotle builds new website with .NET Core, Visual Studio Code, and Azure
Chipotle Mexican Grill is a longtime leader and innovator in the food industry. In this video, learn how Chipotle's ordering service is built in .NET to provide customers with a more efficient, coordinated service.
Integrate
This infographic shows how your business can operate with more agility by using Teams. Think about the tools, files, and dashboards you already use. Many of them can be added right into Teams and can be found right in the Teams app store. Bring the apps and services you love into Teams to save time and increase efficiency.
Jabil creates the factory of the future with predictive analytics
In their pursuit of digital transformation, Jabil leveraged predictive analytics and real-time manufacturing to optimize processes and create an agile factory. In this customer story, learn about the specific ways they applied Microsoft tools and solutions to create their factory of the future.
Windows Virtual Desktop
Get all the tools and resources you need to migrate apps, data, and infrastructure at your own pace and with confidence. Learn how Windows Virtual Desktop expands capabilities with the best virtualized end-user experience in the video below.
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