Wednesday, July 28, 2021

Inspire and empower employees with cloud-based collaboration. Get started with Microsoft 365.

Today's organizations need flexible, secure, and intuitive digital tools that allow employees to perform their jobs from virtually anywhere. Organizations also require seamless collaboration capabilities that foster innovative ideas and allow them to mature into high-impact initiatives. Thankfully, getting the most out of the industry's leading productivity applications has never been easier. Subscribe now to learn how you can transform your business into a modern, cloud-based workplace with the help of Microsoft 365.

View: Inspire and empower employees with cloud-based collaboration. Get started with Microsoft 365.

How Low-Code Platforms Let Developers Drive Business Innovation

Watch this webinar to learn how low-code platforms like Microsoft Power Apps empower all developers to unleash innovation and drive growth. Discover how to engage and leverage your team in a pro developer scarcity climate. Microsoft and Forrester Research speakers lead the discussion. Sign up here.

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Fashion retailer BESTSELLER trims fraud and loss with Dynamics 365 Fraud Protection

Like other brands across the industry, fashion retailer BESTSELLER needed a powerful solution to quickly identify and investigate potential sources of fraud and inventory loss in its thousands of stores across the globe. BESTSELLER used Microsoft Dynamics 365 Fraud Protection to spot patterns of activity that suggested fraud and remedy the situation. After a successful pilot deployment, BESTSELLER rolled out Fraud Protection across its stores in Europe and eventually the world. The company projected that it saved millions of dollars as a result, while also boosting BESTSELLER's core value of trust.

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Tuesday, July 27, 2021

Retail in the 2020s: The death of consumerism?

Thanks to new technologies and rising customer expectations, retailers have become experience hubs for millions of shoppers around the world. It's no secret that retail has fully embraced digital transformation, leading many experts to speculate about where the industry is heading next and what to expect from retail experiences going forward. In this article, you'll learn about the six main forces that will play key roles in determining this decade's retail technology.

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Five soon-to-be trends in artificial intelligence and deep learning

To truly become a game-changer, artificial intelligence (AI) can't be limited to a one-time effort. It requires a constant influx of data and the right expertise to teach machines how to analyze and react to user behaviors. This means that while immediate or short-term ROI from AI initiatives is a rare occurrence, when it does begin to pay off, the resulting innovations and efficiencies can drive an organization's growth for years to come. Taking the time to analyze trends and establish the right vision for your organization's AI roadmap is a critical but frequently overlooked step toward adopting this technology. In this article, you'll learn about five soon-to-be AI trends that are expected to influence this technology in a major way.

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Low-code drives business transformation

This infographic shows how Microsoft Power Apps uses low code to help you save money and time for your business. See why Forrester named Microsoft a leader in low-code development platforms, and discover the benefits of Power Apps here.

View: Low-code drives business transformation

Combatting financial crime infographic

In December 2018, five federal agencies in the US issued a joint statement encouraging banks to implement innovative approaches to transform fraud operations. As a recognized leader in security, Microsoft developed an advanced AI-powered fraud protection system to rise to the challenge. This infographic outlines how Microsoft uses AI to combat cyber and financial crime.

View: Combatting financial crime infographic

The challenges faced by today's retail stakeholders

As digital transformation touches every aspect of the retail industry, it's in retailers' best interest to embrace innovative applications that add customer value and improve operations. This is easier said than done, though, because the specific needs of individual retail stakeholders must be taken into consideration in planning and executing every digital initiative. In this infographic, we'll take a look at the needs of the industry's main stakeholders and how customer-facing solutions can help them meet the main challenges of their various roles.

View: The challenges faced by today's retail stakeholders

Monday, July 26, 2021

Microsoft's four guiding principles for artificial intelligence

Digital transformation and the Internet of Things (IoT) together have enabled businesses worldwide to gain deeper understanding of their customers. They've also allowed organizations to obtain data from previously untapped sources to better understand how processes can be optimized, but obtaining this data is only part of the equation. To transform massive amounts of raw information into meaningful insights, businesses must leverage machine learning and artificial intelligence (AI) capabilities that offer the flexibility and power they need. In this infographic, you'll learn about the four Microsoft guiding principles for AI that make Azure AI a top choice among today's leading enterprises.

View: Microsoft's four guiding principles for artificial intelligence

City of Houston: Collaborative tools

One of the defining aspects of modern productivity and collaboration tools is their ability to unify an entire organization in a single hub where ideas can be proposed and shared. This capability is crucial for keeping information from being siloed and ensuring that stakeholders have the highest possible visibility into their projects. Collaboration tools also play a key role in fostering innovation and mobility. They allow team members to instantly propose ways that ideas and processes can be improved, and do so from virtually any device or location in the world. In this video, you'll see how the city of Houston, Texas, is using digital transformation to increase efficiency by empowering its employees via the collaboration capabilities of Microsoft 365.

The value of low-code: turn your bright ideas into brilliant apps

This video is a quick introduction to low-code capabilities and how Microsoft Power Apps uses this technology to empower businesses to create innovative apps. Discover how to reduce inefficiencies and solve business challenges by quickly and easily creating custom applications.

Manage financial risk and reduce fraud pitch deck

Microsoft is devoted to providing customers with reliable data forecasting and protecting against fraud vulnerabilities. This pitch deck includes key benefits, values, and statistics so you can navigate educating your customers. Focus sections include optimizing financial operations, revenue protection, adapting to risks, and reducing costs.

View: Manage financial risk and reduce fraud pitch deck

Tuesday, July 20, 2021

Complement your in-store experiences with interactive customer applications. Get started with Microsoft Retail Solutions.

Not long ago, retailers feared online stores would render their businesses obsolete. Thankfully, the industry quickly adapted to living in an online, mobile world, and consumers have proven they can't get enough of the unique experiences provided by innovative retailers. That being said, the industry is moving at an unprecedented speed, and always-on digital solutions are no longer the exception, but the norm within the retail industry. Subscribe now to learn how you can use digital transformation to increase sales, ensure returning customers, and secure your business with Microsoft Retail Solutions.

View: Complement your in-store experiences with interactive customer applications. Get started with Microsoft Retail Solutions.

Increase oversight and control of farming operations. Get started with Microsoft Azure IoT.

No one can control the weather, but thanks to increased adoption of IoT devices, farmers can now measure and control nearly every aspect of their holdings. Further, by using advanced platforms like Microsoft Azure IoT, farmers can use their mobile devices to get information and to control their operations from virtually anywhere in the world. Subscribe now to learn more about how devices can leverage the power of Microsoft Azure IoT to enable smart farming and ensure productive oversight.

View: Increase oversight and control of farming operations. Get started with Microsoft Azure IoT.

Dynamics 365 Customer Insights demo

Learn about new Customer Insights capabilities added during Business Applications April 2019 Launch that help you engage customers, empower employees, optimize operations, and transform products.

The Benefits Of SaaS For Managing Cloud Security Threats

As business become more digitalized, they must learn to contend with the increasing number of cloud security threats and incidents. Therefore, investing in the tools that can give them the ability to deal with and overcome these issues is quickly becoming every modern organization's primary concern. These tools, however, must ensure the security of enterprises' data while allowing them to remain flexible, productive, and efficient. In this regard, software-as-a-service (SaaS) has become the top choice for today's leading organizations thanks to its ability to safeguard information while reducing costs and providing employees with intuitive applications. In this article, you'll learn how SaaS models like Microsoft 365 have become key in helping businesses' IT departments keep information secure in today's highly connected world.

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How American Express and Microsoft can help merchants battle fraud

This article chronicles how Microsoft partnered with American Express to improve the accuracy of fraud protection for online retailers. American Express joined forces with Microsoft to enable merchants and card issuers to share information about risk exposure while incorporating information in detailed evaluations.

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Monday, July 19, 2021

Five trends driving the emergence of the personalized health ecosystem

As a result of the Covid-19 pandemic and subsequent global disruption, health organizations have needed to adapt to become more resilient. This article explores how organizations can contribute to a personalized health ecosystem by implementing new data-based tools and technologies.

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Kroger: Next-gen mobile shopping

Regardless of how skilled you are at creating shopping lists or how well you know your local supermarket's floor layout, you'll most likely be revisiting the same aisles in search of items you missed. In other words, shopping for groceries is far from becoming the most time-efficient activity on people's to-do lists—or at least that's how it was until digital transformation came along. Now, thanks to the IoT and cloud technology, grocery retailers are discovering innovative ways to streamline their customers' shopping experiences and increase revenue by providing relevant offers based on their unique profile. In this video, you'll learn how Kroger, the largest U.S. supermarket chain, is using its Scan, Bag, Go solution to help consumers navigate its retail stores in the most efficient way possible. You'll also watch how IoT devices and Microsoft technology integrate seamlessly to enable convenient features such as self-checkout, a real-time subtotal count, and personalized advertising within the store's digital shelves.

A modern focus on enterprise protection

Moving to the cloud is crucial for today's businesses to get the most out of digital transformation. However, the increased integration of mobile and cloud technologies creates a higher risk for data to be stolen or compromised. This at first led enterprises to dedicate an increasing number of resources to IT security in an effort to keep their organization safe from evolving threats, which led to over-sized departments and snowballing IT maintenance costs. Thankfully, the cloud has evolved to become businesses' greatest tool for reducing cyberattacks and has allowed them to enable more agile IT departments while keeping their information more secure than ever. In this infographic, you'll learn about Microsoft 365 E5's comprehensive approach to security and how it empowers organizations by giving them complete control and oversight of their enterprise data.

View: A modern focus on enterprise protection

Producing a high yield and better quality of life

Sustainable energy and digital transformation can combine to provide new avenues to success and increase convenience for people in isolated areas. This is especially true in places without a modern electrical infrastructure where residents rely on labor-intensive tasks. Innovative solutions can help them automate simple tasks, often making the difference between mere survival and prosperity. In many parts of Africa, for example, farmers lack access to running water. Instead they rely on wells to sustain their families, water their crops, and support their livestock. In this video, you'll see how Monica, an independent farmer in Kenya, increased her yields and quality of life by implementing a solar-powered irrigation system based on Microsoft Azure IoT.

Wednesday, July 14, 2021

Protect your data with secure and resilient productivity applications. Get started with Microsoft 365.

Whether public or private, today's organizations must adapt to an online and mobile-first world. This means investing in scalable solutions that guarantee ROI by increasing productivity and achieving widespread adoption. Furthermore, it also involves ensuring that all their applications are flexible enough to integrate new features or updates, and that their data remains secure across every touchpoint. Subscribe now to learn how you can leverage the productivity and security features of Microsoft 365 to create a more resilient, cloud-first business.

View: Protect your data with secure and resilient productivity applications. Get started with Microsoft 365.

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Microsoft Dynamics 365 Customer Insights allows you to leverage customer service data to create actionable insights, putting your data to work in one unified platform. Subscribe to learn more!

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Tuesday, July 13, 2021

Disruption Defined: Maersk navigates data to move goods globally

Welcome to the fourth industrial revolution where we're now experiencing the digital age. This revolution is transforming all industries, including shipping and logistics. Maersk, the integrated transport and logistics giant, has transformed their business using digital strategies. In the past, shipment delays were caused by hiccups in a supply chain, since those chains must move large amounts of data. Since Maersk's switch to harnessing data digitally, they've reinvented how global supply chain management is done.

6 retail tech trends to watch for that go beyond competing with Amazon

It's been made clear that focusing on their customers' experiences is every retailer's top priority. However, part of the reason why this challenge is so complex is due to the logistics of running a retail business. Backend logistics, manual tasks, paper-intensive procedures, and item return processes are just some of the factors that decision makers and employees must manage daily, which takes away time from strategy or innovation. Thankfully, emerging technologies are enabling businesses to automate the least creative aspects of their daily operations. This, in turn, empowers their workforce to truly focus their attention on what really matters: their customers. In this article, you'll learn about the 6 most defining and value-adding tech trends available for retailers at the turn of this decade.

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Where Artificial Intelligence Will Disrupt Next

With so many possible artificial intelligence (AI) applications, predicting trends can be challenging, especially in an age when innovation reigns supreme and new breakthroughs occur every day. So, in an effort to gain further insights into the future of AI, researchers from Stanford University and the Brookings Institution analyzed keywords in patents to identify where the technology will have its greatest impact on jobs and companies in the years ahead. Read this article to learn about their predictions about the future of AI and gain insights into what industries will be most impacted by artificial intelligence and its applications.

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Managing cybersecurity like a business risk

This powerful thought leadership article highlights the threat of data breaches and cyberattacks, while advocating for organizations to rethink their approach to cybersecurity. Microsoft urges businesses to view data transformation and threat analytics/modeling as growth opportunities while approaching security as a core philosophy.

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Learn how to enable actionable insights and take proactive action with Dynamics 365 | BRK2257

In this video learning session, see how you can leverage customer service data to create actionable insights with Microsoft Dynamics 365 Customer Insights. In addition, discover how to develop a virtual agent strategy that works in tandem with your data to deliver dynamic real time support to both customers and agents.

Monday, July 12, 2021

The retail industry is evolving

It's no secret that the retail industry has evolved significantly since the turn of the century. Heavily influenced by the digital business revolution that took every industry by storm, retailers have seen perhaps one of the most drastic changes in their customer base than any other type of business. So, what are the defining factors that have driven change in the way the retail industry operates? Find out by reading this infographic.

View: The retail industry is evolving

City of Houston: Optimizing business processes

In any type of organization, ensuring the resilience of your applications is a top priority. In other words, protecting your data against any and all threats is important, but certifying the recoverability and safety of your data in case of an incident can be just as crucial to guaranteeing the continuity of your business. This is especially important for public entities and governments, whose records include the data of millions of citizens, providers, and classified documents. For these organizations, constantly optimizing business processes to ensure the security and resilience of all their devices, platforms, and applications must become a vital part of their overall digital strategy. In this video, you'll gain insights into how the City of Houston, Texas leverages Microsoft technology to constantly improve the reliability of their data and increase the effectiveness of their public services.

A step forward in the age of artificial intelligence

Artificial intelligence (AI) has come a long way, especially in recent times. In the past five years, adoption of AI-driven technology has significantly increased among the world's enterprises, leading to smarter machines and a validation of AI's role in these organizations. As more businesses adopt AI, it becomes more important as a potentiator of human talent. Businesses also gain increasing access to unparalleled levels of innovation. In this infographic, you'll get a glimpse into how Microsoft-powered AI features have been making businesses around the world smarter and more efficient.

View: A step forward in the age of artificial intelligence

Why Microsoft?

When it comes to risk analytics workloads, Microsoft has you covered. This infographic highlights five benefits in an easy to comprehend visual. Microsoft delivers the ability to meet enterprise requirements, expertise on the latest Azure features, and a network of highly experienced data scientists to address financial service challenges. Additionally, Microsoft Premier Support ensures full adaptability and accommodates hybrid configurations.

View: Why Microsoft?

Wednesday, July 7, 2021

Enable machine learning, video analytics, and the cloud to create alluring in-store experiences. Learn more about Microsoft Retail Solutions.

Insights are digital transformation's best friend. With accurate insights, you obtain a deep understanding of your environment as well as what your customers want and expect from your business. In other words, they're a key enabler for all your digital initiatives and are crucial in the development of new business opportunities. Subscribe now to stay updated on how you can leverage data-rich sources, advanced analytics, and Microsoft to improve your retail environment and enhance your customers' experiences.

View: Enable machine learning, video analytics, and the cloud to create alluring in-store experiences. Learn more about Microsoft Retail Solutions.

Increase yields with smart, solar-powered farming solutions. Learn more about Microsoft Azure AI.

Optimizing resources is a top priority in the farming industry. As farmable land gets more utilized and population increases, the need to do more with less becomes a crucial competitive advantage. Luckily, today's farmers have various digital tools at their disposal such as automation, machine learning, and artificial intelligence that allow them to increase yields while lowering their water and electricity consumptions levels. Subscribe now to learn how independent farmers around the world are leveraging Microsoft technology powered by solar energy to increase and stabilize their income, and how you, too, can get started with Azure AI.

View: Increase yields with smart, solar-powered farming solutions. Learn more about Microsoft Azure AI.

Rapidly-growing UK restaurant chain migrates key business processes to Microsoft Dynamics 365

TGI Friday's wanted a more scalable, flexible platform for core business processes. To support its ambitious growth, the company is consolidating business operations starting with financial management on Microsoft Dynamics 365. Built-in functionality and ease-of-use mean that TGI Friday's can continue to onboard more business processes while expanding its franchise. Benefits of their innovative growth strategy include lower costs, easier access to data, and better insight.

eBook: Intelligent Economies: AI's transformation of industries and society

Discover what hundreds of senior executive survey respondents from around the world think about artificial intelligence and how its use transforms industries. Read the Microsoft-sponsored report from The Economist Intelligence Unit to learn how people are using AI to make the production and distribution of goods and services more intelligent. You'll also see how optimistic industry leaders are about AI and how it:  •Contributes to financial benefits.  •Transforms economies and jobs. •Encourages growth and productivity.

View: eBook: Intelligent Economies: AI's transformation of industries and society

24 Hour Fitness uncovers data insights to create personalized customer experiences

Many people want to get fit, but don't know where to begin with their journey. 24 Hour Fitness teamed up with Microsoft to innovate their approach by using real data to foster stronger customer relationships. By applying data analytics and connecting across Microsoft Dynamics 365 and Azure, 24 Hour Fitness can personalize marketing messages and reach out in exciting new ways. Learn more in this video.

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Tuesday, July 6, 2021

62% of enterprises sacrifice mobile security for speed

According to Verizon's Mobile Security Index (MSI) 2020, 39 percent of organizations admitted that they've experienced a security compromise involving a mobile device. This becomes much more concerning when you consider that the average loss from a successful business-email compromise attack is nearly $130,000. However, despite the risk and huge losses, only 13 percent of enterprises have adopted regular security screening, data encryption, need-to-know access, and no default passwords corporate wide. So why are companies actively putting themselves at such risk, and what solutions are currently available to protect them from the latest security threats? Learn the answer to these questions and obtain greater insights into today's mobile cybersecurity landscape in this article.

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Innovating with Microsoft not only secures your revenue with reliable predictions but also keeps your business safe from fraud. Don't miss another post and subscribe now!

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From Hand Sanitizers To Tacos: Microsoft Shows Us How Companies Are Using Technology To Thrive During A Pandemic

The Covid-19 pandemic changed reality on a global scale, forcing many businesses to shift their practices in fundamental ways. Microsoft held a critical role in showcasing how companies were transforming at the Business Applications Summit with a keynote discussion about how Microsoft—and the world—has adapted.

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Kroger: Video analytics for action

Customizability in the retail industry can prove quite challenging. It requires tons of data, the capacity to accurately analyze said data, and the creativity to innovate based upon the results obtained. All of this must be executed while ensuring an intuitive shopping experience that maximizes available space and avoids over-saturation, both visually and physically. If this sounds complex, that's because it is—but when done properly, it can unlock a myriad of opportunities to provide your shoppers with tailor-made experiences. In this video, you'll watch how Kroger, the largest supermarket chain in the U.S., is utilizing video analytics to improve operations and create revenue-generating customer experiences.

Empowering independence for farmers

Modern technology has enabled farmers to obtain impressive yields that sustain entire populations while allowing them to become as efficient as possible with their available resources. However, most of this technology is dependent upon stable electrical grids, large-scale aqueducts, and a steady fuel supply, all of which are not readily available to millions of farmers around the world. One of these farmers is Monica, who depended on a water well located on her property as her only water source to sustain both her farm and her family. To make matters worse, climate change made rain increasingly scarce in her region of Kenya, Africa, which further decreased her available water supply and forced her to work harder just to maintain her current yields. Thankfully, just as things seemed impossible, digital transformation provided her with the solution she needed to secure a better future. In this video, you'll learn about Monica's story and how, thanks to solar-powered Microsoft technology, she was able to automate her entire irrigation system, gain access to accurate weather forecasts, and obtain more income year round.

Monday, July 5, 2021

The four pillars of Microsoft 365 enterprise security

In the era of cloud-first and mobile-first technology, productivity and security go hand in hand. This means that when utilizing digital tools, the fact that your data remains secure, encrypted, and in the right hands is just as important - if not more so - than the increase in productivity obtained by using them. Therefore, choosing the correct applications involves a careful understanding of their features so you can avoid leaving your business unprotected or putting a strain on productivity with secure but stiff software. With this infographic, you'll gain a better understanding of how Microsoft 365 not only empowers your employees with tried-and-true productivity features, but also delivers on four key security pillars that ensure enterprise-wide security.

View: The four pillars of Microsoft 365 enterprise security

The AI-enabled future

This article from Forbes explores Cognilytica's four-part AI enabled vision of the future. In that vision, there are four main areas in which AI will impact our future lives: the way we work, the way we live, the way we experience the world and our interactions with each other, and the relationship we have with data.

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Improve efficiency and quality with AI-infused finance processes

Many businesses still implement legacy technology and traditional processes, but AI is transforming the playing field. In this blog post, a Microsoft Dynamics 365 Finance Manager writes about how Finance Insights works to reliably predict customer payments, adapts quickly with intelligent budget proposals, and increases projected cash flow.

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Predictive analytics infographic

This infographic outlines Microsoft's 6 principles for responsible AI. These principles include maximizing efficiency without destroying the dignity of all people, guarding against bias, and transparency. Additionally, AI must be designed for intelligent privacy and accountability so humans can undo unintended harm.

View: Predictive analytics infographic

Thursday, July 1, 2021

Empower employees and citizens with connected mobile experiences. Get started with Microsoft for Government.

In an interconnected, constantly moving world, reaching thousands—or even millions—of citizens requires governments to go above and beyond traditional media outlets. Providing access to services through mobile applications is therefore essential to guarantee the availability of public services and ensure that citizens have an open channel to communicate their needs and concerns. Furthermore, supporting public employees with flexible mobile tools can empower them to do increasingly more effective field work and become more efficient with their time. Subscribe now to learn more about how you can transform your organization into a modern digital workplace with Microsoft for Government.

View: Empower employees and citizens with connected mobile experiences. Get started with Microsoft for Government.

Use proactive market insights to drive better decision making

Proactive decision making begins with understanding customers and understanding customers begins with making the most of data. Subscribe now to learn more!

View: Use proactive market insights to drive better decision making

Our approach to responsible AI

This video highlights six important principles Microsoft considers before pushing their AI products to production.