Monday, February 28, 2022

How to use AI in Sales & Marketing

This video illustrates how to get the most from Dynamics 365 - the unified platform powered by Azure AI and natively integrated with your favorite Microsoft 365 applications. Learn how to enable an intelligent sales and marketing approach for your organization with AI from Microsoft Dynamics 365.

Analytics and AI Microsoft Principles

This infographic details the Microsoft philosophy toward responsible and ethical AI through a set of core principles. These principles include maximizing efficiencies without destroying the dignity of people and guarding against bias. It additionally, it advocates for accountability against intended harm, transparency, privacy, and design that assists humanity.

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Security Fortify infographic

Maximize threat detection during attack stages with Microsoft's comprehensive suite of security solutions. Unmatched volumes of data inform Microsoft security solutions. Learn how you can harness decades of security experience with Microsoft Advanced Threat Protection.

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Microsoft wants you to work less

Updates within the Microsoft MyAnalytics platform, in conjunction with a new feature in Outlook are aimed at helping you work less. The new features allow users to better manage their time and information, with less time in meetings and more time spent accomplishing tasks. One tool enables users to allocate focus time—and alert coworkers when you are trying to get things done. Read more about working less in this article from TechCrunch.

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Tuesday, February 22, 2022

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AI Cybersecurity Training

Discover how Azure Government provides government agencies and their partners world-class security, protection, and compliance through cloud services. In this video, Keenan Skelly talks about the benefits of a scalable, AI-powered, gamified, persistent cybersecurity training environment on the strength of Microsoft Azure.

Hybrid Environments

Secure hybrid environments for the lowest TCO with an integrated solution. Learn more about simplifying and fortifying with Microsoft security. Subscribe here!

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Microsoft Azure Arc: Enabling management & data services outside Azure infrastructure

Microsoft Azure Arc is a set of software technologies that is designed to help companies meet their governance challenges and make Azure services available everywhere across their diverse and sometimes sprawling infrastructures. With Azure Arc, familiar Azure tools, technologies, and methods can be used across environments, including environments with limited or no connectivity to Azure. Subscribe to stay connected—we'll help you navigate the world of Azure Arc and unleash the potential for growth within your company.

View: Microsoft Azure Arc: Enabling management & data services outside Azure infrastructure

Monday, February 21, 2022

Security Analytics and Operations: Industry Trends in the Era of Cloud Computing

Turn your organization to cloud-based security and address data capacity and infrastructure requirements to solve cloud challenges. Subscribe here!

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Leveraging your Microsoft assets in this remote access world

More of the workforce is working remotely than ever before. Organizations are adapting and implementing new remote access solutions. Now is the time to evaluate the Microsoft tools you already have at your fingertips and leverage the built-in remote work security features and capabilities. Read more in this article from National Law Review.

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American Red Cross - Power Platform and Microsoft Teams - Microsoft Ignite 2019

The American Red Cross deploys a suite of Microsoft products to streamline operations, allowing them to focus on their core mission of alleviating human suffering. From sharing information and organizing work in Teams, to coordinating with other relief agencies through Microsoft Power BI during a disaster, watch this video for the full story.

Telstra eyes monitoring and securing its hybrid cloud with Azure Arc

Telstra is creating a highly secure infrastructure that's fully connected under a single control plane. Data security and regulatory compliance are at the forefront of its mission, as it builds and architects applications in a connected cloud. In moving its on-premises datacenters and consolidating them in the cloud, and also leaning on edge computing and various cloud platforms to deliver distributed telecommunications services, Telstra is relying on the adaptability and control of Microsoft Azure Arc to implement a single control plane across all platforms. This helps Telstra on its mission to grow its service offerings as Australia's leading telecommunications company.

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Wednesday, February 16, 2022

Activate Digital Selling: A holistic approach

Customers have changed more than we realize. They have a ton of access to information via social and digital channels, and they use it to make better, more informed decisions. How has selling changed as clients' research and engagement capabilities have become more digital and advanced? To compete effectively, businesses must take a more holistic approach to accelerate revenue outcomes by transforming selling with an intelligent, comprehensive digital sales collaboration platform. Tools like Dynamics 365, Office 365, Azure, and Power Platform work to integrate data and AI. Review the infographic to learn how Microsoft is approaching digital sales to integrate marketing, commerce, and sales to deliver modern customer experiences.

View: Activate Digital Selling: A holistic approach

Modernize Endpoints A Zero Trust approach

The approach to modernizing endpoints is realized with Microsoft 365—and Microsoft Zero Trust is the model for security. With Zero Trust in place, employees can perform from anywhere in the world while maintaining tight control over core security needs. Let the Microsoft intelligent security cloud and endpoint leadership be your guide. Take a look at this infographic and advance your journey toward the Zero Trust model.

View: Modernize Endpoints A Zero Trust approach

How Starbucks is using AI to improve the customer experience

At Microsoft's Build conference, Starbucks showed how artificial intelligence is helping them better predict what customers may be in the mood for by considering such factors such as weather, location, and user preferences.

Tuesday, February 15, 2022

Security Power

Securing your systems with a data driven, human guided security approach allows you to detect and respond to attacks more quickly and accurately. This infographic outlines how the global network of real time threat intelligence from Microsoft continues to evolve, anticipate, and stay ahead of risks.

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Choosing the right solution for your hybrid and cloud estate

With Microsoft Azure Arc-enabled data services you get Azure innovation, cloud benefits, and a flexible cloud-billing model across your data estate—using any hardware and any Kubernetes. Sign up to stay connected. We'll help you find the right path for your data using Azure Arc.

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HP uses artificial intelligence to transform its customer support experience

HP Inc. handles 600 million technical support contacts each year and they want to make each one a satisfying experience for the customer. They built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service to streamline the process. This video explains how.

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Leveraging Tech to Improve Customer Experience: 11 Smart Techniques

The importance of customer experience has taken off in recent years. As competition becomes the norm in many digital and application spaces, the interaction that the consumer has with a company becomes more important. CX is vital in helping a company retain its customers and grow its customer base through organic referrals. Luckily, technology offers several ways for businesses to improve their customer experience. In this article, 11 members of the Forbes Technology Council explain some techniques businesses can use to improve their customers' experience.

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BP deploys Microsoft 365 to improve user experience and security

Every day, BP manages the difficult business of finding, producing, marketing, and moving energy around the globe. Core to success is the modernization and digitization of the business, while being able to defend a vast digital perimeter against cyberattacks. This video shows how BP is migrating its work environment to Microsoft 365 Enterprise E5 to take advantage of a platform approach.

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Monday, February 14, 2022

Azure Arc brings the best of public cloud to on-premises, hybrid, and multicloud

Azure Arc is the Microsoft hybrid and multicloud platform that seamlessly extends the capabilities of the Azure public cloud to on-premises data centers, edge locations, and any public cloud. Customers with investments in Azure can centrally manage and govern infrastructure running in varied environments. Azure Resource Manager (ARM) is expanding its capabilities to support non-Azure resources running outside of the public cloud—and Azure Arc is the glue binding these external sources to ARM.

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Integrate

This infographic shows how your business can operate with more agility by using Teams. Think about the tools, files, and dashboards you already use. Many of them can be added right into Teams and can be found right in the Teams app store. Bring the apps and services you love into Teams to save time and increase efficiency.

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Customer stories showcase traction for Microsoft's business apps division

Rapid digital shifts in the business market have forced organizations to up their cloud game and application services. Sales teams need to discover changes in customer intent and act quickly to remain competitive. Business apps such as Microsoft Dynamics 365 and Power Platform have been successful because of the pre-trained AI models within the application, which makes it easier to deliver in right time experiences (RTE). RTE are products, services and applications which provide the right information to the right person at the right time on their device of choice. To create RTEs, a company must connect real-time data, partner with, and open data via AI-driven analytics.

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A First Device Supported by Microsoft Endpoint Manager for Frontline Workers

In today's fragmented technology environment, it's important for leaders to support the frontline workforce with a customized user experience. Microsoft Endpoint Manager plays an important role in large scale projects requiring a secure environment to operate efficiently, such as with RealWear's assisted reality wearable device—controlled by using simple voice commands, which frees the hands for the job. Its reliable features enable businesses to configure, manage and gather data from their devices with simple security and device management.

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Wednesday, February 9, 2022

Activate Digital Selling: Connect with customers through their preferred channel

The global pandemic gave way to new priorities shaped by a year (and then some) of crisis. With the acceleration of hybrid work, sellers now understand they need to help customers be better buyers. But how? The shift in B2B buying has reconfigured B2B selling, and sellers can focus on connecting with customers through their preferred mechanism. Review the infographic to learn about individualizing selling at scale, including ways to unlock data to discover opportunities.

View: Activate Digital Selling: Connect with customers through their preferred channel

Reimagine your digital endpoint estate

Growing concerns about employee experiences—including securing mobile devices and working with flexibility—call for endpoint modernization. The value in Microsoft 365 is its innovation in secure, cloud-connected management as well as its awareness of employee satisfaction (including the acceleration of onboarding of all workers). Take stock in your endpoint estate and start using modern products like Cloud Configuration and Endpoint Manager to manage Windows devices on-premises today. Review this infographic and discover the key components that enable unified device management.

View: Reimagine your digital endpoint estate

Cloud PaaS experience for data workloads on-premises, in multicloud, and at the edge

Easily organize and govern Windows, Linux, SQL Server, and Kubernetes clusters across data centers, the edge, and multicloud environments right from Azure. Sign up to stay connected! We'll help you accelerate innovation with Azure Arc.

View: Cloud PaaS experience for data workloads on-premises, in multicloud, and at the edge

The Workforce of the Future eBook

New levels of connectivity and advanced technologies like AI enable businesses to process more data on a larger scale. AI plays one of the biggest roles—in terms of disruption and resulting opportunity—for our industry and our workforce. As we look to a future powered by a partnership between computers and humans, we must address these challenges head on: How will AI impact employment and jobs? How do we ensure that AI is designed, used, and governed responsibly? Explore answers to these questions and more in this valuable eBook.

View: The Workforce of the Future eBook

Security beyond Microsoft products

With Microsoft, security can be simple once again. Microsoft 365 provides an intelligent security hub that works seamlessly across platforms, going far beyond Microsoft—to Linux and Mac, to AWS and beyond, so you can manage mission critical workloads with the right tools at your fingertips. Watch the video to learn more.

Tuesday, February 8, 2022

City of Houston: optimizing business processes

Optimizing business processes to meet challenges is a driver for digital transformation in Houston. For the city, security, reliability, and resiliency are key. They need to ensure their systems and data are reliable so they can quickly recover from unexpected events. Microsoft solutions can help. Learn how in this video:

The Role of AI and People Analytics in Developing the Leaders of Tomorrow

While investment in digital business solutions continues to increase, employees remain the lifeblood of every enterprise. This article from Forbes covers key ways AI and analytics help organizations hire the right people and train them for success.

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Why only the agile will survive

COVID-19 has led to huge changes worldwide across industries, in personal life, and in society at large. It was "the mother of all disruptions" and "it is ushering in a new age." Make sure your organization is ready to survive or even thrive. The key—you need to be agile.

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ROI Azure Synapse

This infographic shows how @Microsoft Azure Synapse brings Big Data and Data Warehousing together in a single service to provide limitless analytics.

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Monday, February 7, 2022

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It's crucial for your organization to build agile processes to keep up with change. Make sure you are ready with tips, updates, and insights from Microsoft.

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EY extends app management and security beyond the cloud with Azure Arc

As a global leader in strategy, taxes, and consulting, EY has a cloud-first strategy for its global data centers. Using Microsoft Azure Arc, EY is able to run data systems on-premises and in all its different clouds from a single pane of management—in full accordance with compliance and regulatory requirements. Azure Arc helps EY automate its operations— no small challenge in dealing with a hybridcloud.

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Activate Digital Selling: Four steps to accommodate the new buyer reality

The customer journey has changed. Almost all B2B exchanges are done digitally today, and research suggests today's buying groups are more diverse than ever, with millennials making up the single biggest B2B buyer group. To stay relevant, sellers need to guide and collaborate with customers remotely, understand their customers and strengthen relationships, optimize processes to reduce costs, and help teams adapt to rapidly changing environments. Review the infographic for bullet points and fast facts about the new buying reality.

View: Activate Digital Selling: Four steps to accommodate the new buyer reality

Deploy and protect endpoints for hybrid and frontline work

Today's transforming business scenario calls for an innovative approach. With a higher number of hybrid employees and a growing frontline base, it's more important than ever to secure endpoints, especially mobile. You can future-proof your business and mitigate risks with Microsoft 365. Key capabilities of products like Endpoint Manager, Microsoft Defender, and Azure Active Directory include broad device support, automatic enrollment, configured shared devices, custom device experiences, and more. Review the infographic to learn how to implement and protect every endpoint for remote and hybrid staff and frontline workers.

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Wednesday, February 2, 2022

Optimize processes ​and help teams to adapt

In today's digitized world, gaining insights-based, collaborative engagement is the solution to optimizing sales processes. Learning about your customer and understanding sales data to identify ideal targets, recommend best actions, and collaborate with peers, will result in accelerated revenue. Interactive digital selling provides a genuine opportunity for sales teams to gain real-time data and insights to build strong, long-term customer relationships—and to help customers adapt and transition to the cloud. Tools like LinkedIn Sales Navigator and Microsoft Dynamics 365 Sales help pave the way. Sign up to learn more about digital selling.

View: Optimize processes ​and help teams to adapt

Unify management and security with Microsoft cloud, apps, and endpoints

Today's workers require adaptability since they often use various devices to accomplish tasks. Microsoft cloud, apps, and endpoints combine services you may already be using, such as Microsoft Intune, which are part of the Microsoft 365 stack designed to help secure access, protect data, and respond and manage risk. Use Endpoint Manager to deploy and configure apps to keep teams connected, apply Azure Virtual Desktop for fast, familiar access to internal resources, access Surface Hub to support a vast device ecosystem, and secure conditional access to mobile apps with Azure Active Directory.

View: Unify management and security with Microsoft cloud, apps, and endpoints

How to build autonomous systems with AI

This video is a powerful example of how autonomous systems can be aligned to intelligently perform routine tasks. Toyota Material Handling partnered with Microsoft using AirSim (an open source simulation platform originally developed to teach drones or robots to learn in high fidelity simulated environments) to train a forklift on tasks like picking up a pallet. This video illustrates the vision for a future warehouse with pre-trained, intelligent forklifts assisting people in everyday activities.

Azure Arc-enabled data services

There are multiple on-premises challenges that range from patching and upgrading to data security and governance. With Microsoft Azure Arc-enabled data services, your company can get Azure innovation, cloud benefits, and flexible cloud billing across its data estate—with better cost efficiency and from anywhere in the world. Sign up to stay connected. We'll help you innovate with Azure Arc to deliver the right cloud experience for your data workloads.

View: Azure Arc-enabled data services

Tuesday, February 1, 2022

Build Agile Business Processes Solution Overview

An organization's ability to adapt quickly to changing circumstances has never been more critical. You need to ensure that your team stays productive and efficient through twists and turns. Building agile businesses from Microsoft can help. Learn how in this brief overview video.

Building the AI-Powered Organization

The business world is rapidly changing. It is estimated that AI will add $13 trillion to the global economy over the next decade-and yet from thousands of executives surveyed, only 8% of firms are adopting core practices that fully support implementation. Businesses arrive at progress slowly, reflecting a failure to rewire within the organization. This article from Harvard Business Review demonstrates how companies can make a successful shift to utilizing AI and setting themselves up for success.

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Construction giant gains competitive edge with zero-trust approach to security

When The Walsh Group—one of the largest construction contractors in the United States—moved to the cloud, it realized it needed better ways to manage who accesses its systems. The company set up identity as the control plane—with Microsoft Azure Active Directory at the center and a zero-trust security stance to better protect access to all its resources. Now, The Walsh Group CIO says the company leads the industry in securing access to its hybrid environment, giving it a competitive advantage. Read the article for more.

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Azure Arc—the future of hybrid and multicloud

What is Microsoft Azure Arc? It's a game changer for developers, IT, and database administrators. Now, rather than managing separate resources individually, they can be collected in Azure Resource Manager—unlocking governance and policy tools across the entire disparate infrastructure. Fully manage on-premises, edge, and hybridcloud from one place.

2 Types of Artificial Intelligence

Bring the future into your business today with AI. Explore two types: Pre-Built and Custom Built. Pre-Built AI has cognitive services - deep learning cognitive capabilities ready to use (vision, speech, knowledge, translation, etc.), whereas Custom Built AI uses machine learning capabilities to analyze data to build and an artificial neural network to address specific problems not covered by Cognitive Services.

View: 2 Types of Artificial Intelligence