Monday, November 9, 2020
What is AI?
AI has the potential to shorten--or even eliminate--the gap between data generation and decision making. In fact, 69% of companies improved performance with AI beyond what existing analytic techniques were able to deliver. Companies have begun to see the value AI can bring to their customer interactions. Check out this infographic to learn more about how and why companies are turning to AI to reimagine business and customer management.
The Company Of The Future Has A Soul
Blake Morgan, author and speaker on customer experience, companies, and the future, states that it's clear that the most successful companies will be the ones that focus on enriching the lives of the people associated with it. It's not just about profits—it's about caring for other humans and our world. She says that people are frustrated by governments and their inability to make change as quickly as people want, and that instead people have turned toward corporations and businesses to make a greater, more efficient impact on society. "The company of the future has a soul," writes Morgan, "it has a purpose and contributes to the well-being of its customers, employees and community." Read her entire article and watch her short video, "The Company of the Future Has a Soul" for a richer understanding of what the best companies of the future embody.
Imperial College London uses Teams to teach and connect in a time of COVID
A world top ten university, with an international reputation for excellence in teaching and research, Imperial College London now uses Microsoft Teams to teach and connect in a time of COVID-19. In this video, see how the college is now relying on Teams for the delivery of its lectures and its remote labs, as well as a "virtual common room" where students and faculty can interact. Staff now have the fluid integration of shared files, scheduled events, and the students' use of the virtual learning environment, providing opportunities to respond to students in a way never done before.
Friday, November 6, 2020
City speeds emergency services, controls spending with Microsoft 365
The City of Corona, California, had an aging IT infrastructure that didn't adequately serve the government's or the public's needs. To address the issue, Corona deployed Microsoft 365, which includes Windows 10, Office 365, and Microsoft Enterprise Mobility + Security. With its modern solutions in place, the city now resolves many IT issues in 10 to 20 minutes versus four days, saves up to $1,000 in IT maintenance per incident, and has a foundation for future improvements. Read more here.
Thursday, November 5, 2020
Is Your Computer Being Held Hostage? What to Do.
Ransomware attacks happen more than you think. Back up data; keep security up to date and take on those hackers! These are just a few of the tips you'll get when you read this blog by security, privacy and identify theft expert, Robert Siciliano. Advanced threat protection is important, too.
Security Solution Overview
With data growing increasingly valuable and harder to protect, Microsoft provides security solutions across identity and access management, information protection, threat protection and security management. Harness integrated, comprehensive security with Microsoft Advanced Threat Protection, Azure Security, and Azure Sentinel to identify and repel more threats than ever before and safeguard your organization, without sacrificing productivity.
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